Unable to configure google voice with obi200

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sms169:
I (forcefully) upgraded to the obi200 from the obi100 that I had before and am trying to set up Google voice on it. So far here is what I see :

-- Solid green power led
-- Test echo call works fine
-- Completed the oauth authentication with google voice
-- I see a "configuring" spinner for a long time
-- Ends up in "offline" state

I've tried a bunch of things like :
-- made sure the google voice is not showing up on my obi100 device
-- deleted the obi100 device from my account
-- opened an incognito browser and tried the process
-- revoked permissions from my google account settings page
-- sent an email to customer support

but none have worked so far.

Can someone please help ? Do I have a bad device that I should return ?




SteveInWA:
Hi:

Is this a brand new OBi 200, purchased from an authorized retailer like Obihai via Amazon, or Newegg, or is it from eBay/Craigslist/elsewhere? 

Pick up the phone attached to the OBi and key in ***0 then 1# to hear the current firmware installed.  It should be  3.2.1.5757(EX).  If not, then install the latest firmware by downloading it here:  http://fw.obihai.com/OBi202-3-2-1-5757EX.fw

sms169:
Thanks Steve. I bought mine on Newegg a few days back. My device was not on the latest firmware. It was on 5738.

I upgraded my firmware but I am still not able to connect to google voice :( It still shows offline after showing "configuring" for a while.

Any other ideas/suggestions ?

SteveInWA:
A handful of other users are reporting this failure today, so I am guessing that there is a server down somewhere.  I suggest just enjoying your holiday week, and trying again later.

Brandon2017:
I'm having the exact same problem.  Even after updating firmware. 

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