Unable to configure google voice with obi200

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mimiObi200:
Brand new obi200 purchased from  B&Hphoto. Firmware updated to 3.2.1 (Build: 5757EX).  Used to own obi110 and deleted it from obitalk portal a month ago. Added obi200 to the account and went thru the steps to add Googlevoice.  When obitalk.com seems to get stuck at  "Configuring" for a long time and then turns declares the device to be "Offline".   Cannot set up callcentric either. Sent a message to helpdesk last night and no response.

obitalk support tab shows
Hardware Warranty and Premium Technical Support
Start Date  Dec 2017
End   Date  Dec 2018
Status Active

Any suggestions?

drgeoff:
With so many similar reports I'd surmise that there is a backend problem at Obihai or GV and the only thing you can do is wait until that is sorted out.

CorF:
Exactly same problems. Can't configure GV or CallCentric. Wondering if OBi200 needs any special configuration at router?

HateNettalk:
 >:( I am having the same problem and it is very frustrating.  I even opened up a new Google Account and changed my Google Voice phone number and still nothing seems to work.  I can use Google Voice on my laptop but not through OBi.  I think the problem is OBI.  Thanks OBI for forcing us OBi100 uses to upgrade to something that does not work.  I do have the lastest firmware update on my OBi.

mimiObi200:
Quote from: mimiObi200 on December 27, 2017, 08:40:31 am

Brand new obi200 purchased from  B&Hphoto. Firmware updated to 3.2.1 (Build: 5757EX).  Used to own obi110 and deleted it from obitalk portal a month ago. Added obi200 to the account and went thru the steps to add Googlevoice.  When obitalk.com seems to get stuck at  "Configuring" for a long time and then turns declares the device to be "Offline".   Cannot set up callcentric either. Sent a message to helpdesk last night and no response.

obitalk support tab shows
Hardware Warranty and Premium Technical Support
Start Date  Dec 2017
End   Date  Dec 2018
Status Active

Any suggestions?



Sent an email to obihai support last night and today @1 pm, got an email from  support GV should work now. Seems to be fixed now.

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