Problems with OBI110 devices

[jcgalvezv]

I have 2 OBI110 devices located in two different countries. Both are updated to the latest firmware. Both devices have the same configuration (obviously different account but the same providers). SP1 =>  GV and SP2 => CallCentric.

I am facing these problems:

1. When device 1 calls device 2 using ObiTalk there is no ring at device 2.
2. When device 2 calls device 1 using OBITalk device 1 hears what person at device 2 says buy device 2 doesn't hear anything.
3. When Calling from device 2 to device 1 using CallCentric the voice is really choppy.
4. When calling from device 1 to device 2 using GV there is no ring at device 2. If device 2 calls device 1 there is ring buy the same audio problem in point 2.

A reboot fixes the problem.

I have read several problems reported by the forum member that seem related to the same problem. Read these:

Other person can't hear me..
OBi110 scheduled reboot.

We should not be rebooting OBI devices to fix the problems. There should be a firmware upgrade to fix this issues.

I do like OBI110 devices and as a veteran Sipura 3000 and Linksys 3102 devices user I must say that OBI110 is much more complete and flexible. But, with this issues I would think twice before buying a new oneor recommending it to some one else.

Is there any near future firmware release to fix this problem?

[OBiSupport]

Hi,

We like you to contact our support team at support@obihai.com, and let us know both of your OBi numbers.

How often do your devices run in the problems you described? we like to take a close look at both your devices, and please do not reboot your devices but inform us when the problem occurs.

Thank you,

[jcgalvezv]

Thank you for your reply.

The problem occurs almost twice per week.

I needed to reboot my device today because I did a configuration change. As soon as I have the problem again I will send you an email.