Google Talk Not Calling Through to Obi
nkul26:
Quote from: LMPinForum on January 04, 2018, 02:30:23 pm
Just recently (last couple weeks or so), my ability to click a Google Contact phone number and ask to call via Google Talk through to my Obi202 is not longer working. No error is provided. The call just never goes through to the Obi.
My Obi is on the 3-2-1-5757EX firmware, which I understand is current.
Calls to my Google Voice number are being routed through to the Obi correctly. I am able to make outbound calls through the Obi just fine.
What can be done to resolve this?
Go into your google voice account. In the phone transfer settings, make sure Google chat is checked. It isn't by default.
SteveInWA:
Quote from: nkul26 on February 08, 2018, 04:22:56 pm
Quote from: LMPinForum on January 04, 2018, 02:30:23 pm
Just recently (last couple weeks or so), my ability to click a Google Contact phone number and ask to call via Google Talk through to my Obi202 is not longer working. No error is provided. The call just never goes through to the Obi.
My Obi is on the 3-2-1-5757EX firmware, which I understand is current.
Calls to my Google Voice number are being routed through to the Obi correctly. I am able to make outbound calls through the Obi just fine.
What can be done to resolve this?
Go into your google voice account. In the phone transfer settings, make sure Google chat is checked. It isn't by default.
No. He already said that regular inbound calls work.
The issue is that the click-to-call function in Google Contacts has always been fragile. It works or breaks, depending on which browser you use, which extensions or plugins you have on that browser, etc.
Try using Google Chrome Browser, and install the Google Voice extension for Chrome Browser. When the GV extension is enabled, it adds some functionality to Contacts that includes the click-to-call.
Here's the extension: https://chrome.google.com/webstore/detail/google-voice-by-google/kcnhkahnjcbndmmehfkdnkjomaanaooo?hl=en
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