Issue with Obi200 & GV setup: Says 'Configuring' and goes to 'Offline'

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baggy:
Hello,
I need your help in getting my Obi200 connected to Google voice.
Even after following suggested steps, my device says 'Configuring' for a while and then goes back to 'Offline'

Here are further details -
Location - US
Obi200 with Software version 3.2.1 (Build: 5757EX)
Google voice already has Chat option checked and other suggested options.
I have already added and verified a US mobile number on my GV account

I have tried removing the Obi200 from account, adding it back again - Didn't work
Removing the Obi device from account, resetting it, adding it back - Didn't work
Adding the same device (without removing it) - Didn't work

I tried including screenshots but it is erroring out.
Any help is greatly appreciated !
Thanks !

drgeoff:
Which steps have you followed?

The best instructions are by SteveInWA.   http://www.obitalk.com/forum/index.php?topic=8560.msg56460#msg56460

baggy:
Yes that is the post I followed. but no luck.

Taoman:
Quote from: baggy on January 07, 2018, 07:13:07 pm

Yes that is the post I followed. but no luck.


While admittedly a long shot, try going thru the process again but use a different web browser (like MS Edge or IE).

SteveInWA:
It should simply work, but we've seen mysterious and temporary instances of it hanging.  Is this a brand new OBi 200, purchased from an authorized retailer (Amazon, Fry's, Newegg), or is it used, and/or purchased from eBay or Craigslist?  Was it ever attached to a different OBiTALK account?

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