Obi100 -> Obi200 Issues
Taoman:
Google Voice has never supported CNAM. If you disagree, please show me a web page supporting your contention. I double-dog dare ya.
Try changing the following setting from the default and see if it makes any difference:
Physical Interfaces-->Phone 1-->Port Settings-->CidNoNameFormat
tazmo8448:
That's real cute SteveInWA ...
and that may earn you some brownie points from whoever it is you're trying to impress.
Sorry to see something that is a genuine issue being tossed off by a shill.
tazmo8448:
@ Taoman
as a matter of fact I did try that setting... tried all three listed in the drop down:
Show Code O (default)
Show Blank
Show Caller Number
I would change each setting>submit then call the Obi/GV phone using my cell, during the course of the day I would get calls from friends and businesses randomly and no matter the settings all would report unknown caller
My main thrust about this whole thing is changing from the 100 series to the 200 series I've somehow lost caller names being generated or triggered.
As stated I had the 100 series up an running for at least 4 an a half yrs and never had an issue with it showing who was calling but changing over to the 200 it has lost that function.
GPz1100:
If you're getting a number on the phone's display then the obi box is doing what it's supposed to - passing on the CID information to the connected device. The only [potentially useful] thing that obiextras does is match up the number to your contacts. If there's a match it displays the contact name for CNAM.
If your phone is not showing the correct information then something is wrong with the phone device.
What happens if you try adding one of these unknown numbers as a new contact with some bogus name... say test_contact. Call your gv number again, what does the phone show?
I suppose you can also factory reset the obi box and try setting it up from scratch.
Personally, with respect to CNAM CID, we proxy it through call centric's free DID which provide CNAM lookup so we get caller id information for any caller.
Edit: Maybe the obi100 did provide the cnam obiextras feature for free. The 200 does not.
tazmo8448:
thanks GPz100...I kinda came to that conclusion too... that the 200 just doesn't offer the same functions... although on it's web page it does specifically say +CID Name & Number (wanted to make sure before I said anything)
here is that link https://www.obitalk.com/info/products/obi200 it shows about half way down the page...
Key Features of the OBi200 VoIP Telephone Adapter
Robust Telephony Features:
Caller ID – Name & Number
Call Waiting
Message Waiting Indication - Visual and Tone Based
Speed Dialing of 99 OBi Endpoints or Numbers
Three Way Conference Calling with Local Mixing
Hook Flash Event Signaling
Call Forward - Unconditional
Call Forward on Busy
Call Forward on No Answer
Call Transfer
Anonymous Call
Block Anonymous Call
Do Not Disturb
Call Return
Repeat Dialing
Caller ID Pass-Thru
I see where you say you use Centric's free DID.. could you be kind enough to post a link so I can look at it? it looks like in order to see who's calling I will have to use another parties service.
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