Obi100 -> Obi200 Issues

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tazmo8448:
Tried importing my GV contacts to Obi that didn't work either.....grrr.

GPz1100:
Does it show the number, but name is unknown or just unknown and nothing else?

tazmo8448:
It DOES show the number and all names no matter if they're in the phones directory or known to GV ALL show UNKNOWN CALLER

tazmo8448:
The thing that gets me is none of this happened with the Obi100 it was flawless....but swapping out with the Obi200

I'm seeing issues, plus, seeing issues all over the net with this model....Obihan remains quiet on responses. Looks like the money grab is biting them in the rear. Then again they've sold the product an maybe could care less now. I'm thinking it's a firmware setting as my phone has stored numbers...GV shows all the calls as to who it is...but something in the firmware is interfering.

GPz1100:
I don't understand what you typed above, but be advised, gv does not provide caller id names, just the number. It's up to your device to match the number to a stored name.  If you want true cnam caller id either use simonics gateway, or forward your calls to a free call centric DID.  We use call centric because it offers further inbound call enhancement such as spam blocking (better than gv), ivr, and call treatments.

https://simonics.com/gw/
http://www.callcentric.com

Edit:  Nothing wrong the obi200.  Been using one for over a year with no issues.  Obi's hardware is great.  The issue is software and documentation.  It's a rather complex device with lots of capability.  Making it easy to use for non tech people is challenging.

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