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Author Topic: How to delete/remove device from portal  (Read 2223 times)
Howard687
Newbie
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Posts: 18


« on: January 13, 2018, 11:16:50 am »

I have an Obion device showing in my dashboard which I no longer can use.  How do I remove this from the dashboard/my account?  I cannot find any kind of delete option either in dashboard view or when I select the device itself.  It is probably obvious, but....

thanks
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BigJim_McD
Full Member
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Posts: 192



« Reply #1 on: January 13, 2018, 12:33:05 pm »

I have an Obion device showing in my dashboard which I no longer can use.  How do I remove this from the dashboard/my account?  I cannot find any kind of delete option either in dashboard view or when I select the device itself.  It is probably obvious, but....

thanks

From ObiTALK - OBi Dashboard - Under:  My OBi Devices
Click on the OBi Device Icon or 'device name' of on the 'Gear' Icon.
That will bring up:  Device Configuration - OBi100 <device name>

The "Delete Device" button is on the 'Right' ~ two thirds down the page.



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BigJimMcD
azrobert
Hero Member & Beta Tester
*****
Posts: 3228


« Reply #2 on: January 13, 2018, 01:05:24 pm »

The OBion app is associated to your OBi account and can't be deleted. However, you can remove it from the list of devices. On the left column, click Edit Profile. On the bottom of the page uncheck View Softphone on Dashboard. Click Submit Query.
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