New firmware for Obi 200/202
scottsal:
My registered 200 is not showing the green light for the phone . (Power and Internet look fine) . From reading this post, it would seem my first course of action is to install the new firmware, but I haven't received the 'yellow triangle' for any firmware upgrades and attempts to manually try this get the oft-mentioned checksum errors. I configured the auto provisioning to 'startup' and disabled the router F/W and rebooted. Also my phone is not showing up on the list of devices, but when I attempt to add it , still nothing happens- I dial the **5 5460 but there's no dial tone or any sign of life . The add device routine finally times out. Any advice? Best, Scott
RFC3261:
Quote from: scottsal on May 24, 2018, 06:39:04 am
Any advice?
I would remove the OBi from the dashboard, and do a (push button) factory reset on that OBi. If the phone lights still do not come on, check to see if you have another power adapter that meets the specs (12V DC, 1A (or greater)) [I suppose you could try that first].
scottsal:
Thanks, Yes I did all of those things but to no avail. One thing to note is that on my dashboard a 'soft phone' still shows up and I can't delete it. Not sure what that's about but I did delete the desk phone.
drgeoff:
Quote from: scottsal on May 24, 2018, 12:13:24 pm
Thanks, Yes I did all of those things but to no avail. One thing to note is that on my dashboard a 'soft phone' still shows up and I can't delete it. Not sure what that's about but I did delete the desk phone.
Do not worry about the softphone. That is normal as is the inability to delete it. It can be hidden, but not deleted. The softphone has no impact on your OBi hardware device or its configuration.
drgeoff:
Quote from: scottsal on May 24, 2018, 06:39:04 am
I dial the **5 5460 but there's no dial tone or any sign of life .
Do you get dial tone when you take the phone off-hook?
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