New firmware for Obi 200/202
David_G:
I had a problem with my Obi 202 recently when it tried to auto update. It appeared to be bricked, but after a lot of searching, I was able to get it manually updated to OBi202-3-2-2-5859EX-198839. Afterwards, my Google Voice (Line 2) works fine, but I also have ObiBT (Bluetooth) on Line 1, and it has some problems. Anytime I try to call out on Line 1, it goes haywire. The Line 1 and Power LED both go out, I'll get a buzzing sound in the receiver, then both lines appear to got out, and finally the device resets. I can receive Bluetooth calls on Line 1 just fine. After some experimenting, I discovered I can select Line 2 (Google Voice), then dial **8 followed by the phone #, and it will place the call over Bluetooth. After reading these forum posts, I now believe it's a firmware problem, but I have questions.
1. Can I downgrade the firmware?
2. If so, what version do I need, and where can I get it?
3. What steps do I need to perform to prevent it from auto-updating?
I know someone has already posted an answer to #3, but I have no idea where those settings are located, so I need help locating them.
videobruce:
When was the current F/W version (v3.2.2 5398EX) updated?
I just had a bomb dropped on me when I went to access my OBi202 and saw Polycom sprawled across thew top. I haven't had any need to access this in 13 months and wasn't notified what happened (which all customers should of been). >:(
Haringstad:
Well, actually Polycom is also now part of Plantronics, so how should you expect? It's an US based company. Do you really think they care about customers? They only care about $$$$
scott818:
Quote from: videobruce on December 23, 2018, 11:49:21 am
When was the current F/W version (v3.2.2 5398EX) updated?
A while ago. The latest firmware version is 3.2.2 (Build: 5921EX) and that came out around September or October.
videobruce:
Haringstad;
Yep, I now have read about that also. More out of control, unregulated capitalism, Dictator Trump style. A company that is known for headsets selling ATA's.
scott818;
The status page showed 'up time' as 54 days, I was guessing that may of been the date, but I did have a Modem re-boot some time back, it probably was that instead.
Then 5921 was 1 update after 5898?
These come thru the service provider (PhonePower in my case) or directly from Polycom (or whatever you want to call them)?
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