SIP phones no longer connected after 3.2.1 (Build: 5794EX) Saturday 1/21/18

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Blake4913:
Quote from: Taoman on May 10, 2018, 05:25:47 pm


Try unchecking X_EnforceRequestUserID under SIP Credentials.


Still no love.  It does give me a new message on the phone.  Service not available.  Inbound calls still work.

Thanks for the idea.

SteveInWA:
Quote from: Blake4913 on May 10, 2018, 05:39:35 pm

:o Wow  

So I have two Obi 200s and 2 GV lines.  One is our home phone.  Connected to a traditional cordless system.  It still works great.  Because I have two SIP phones and 911 service I actually have both 200s connected to the same GV account.  Both are connected just fine.  With some coaching from the great people on this forum I have inbound calls from that same line to my SIP phones (no love on outbound dialing).

The second GV line is for me.  It routes to only one 200 but connects to both sip phones.  It will not connect to GV at all.

So here is the real kicker.  I have been debugging an ugly echo problem that is very intermittent (posted in GV area).  I got a message from somewhere that prime members get a great deal on a 1062.   I can use it to help troubleshoot my issue and have a phone to take to my folks house when I am there.  So it arrived this evening.  Out of the box no modes, no expert mode, just Obi dashboard config of GV accounts.  No love on either GV account.  It is giving me the backing off message.  I am betting your going to tell me that the firmware for the 1062 does not support the new GV connection yet.  

And they ask me why I drink? :)


The 1062 certainly supports everything the 200/202 models do (except for an analog RJ-11 phone jack, of course).  This includes full support for up to six Google Voice accounts.

Your device has been sitting in a warehouse for a long time.  You just need to follow the **5 xxxx procedure to add it to the OBiTALK web portal.  When you do that, after some time, it will automatically upgrade to the new Google Voice firmware.

As of today, the 1000 series should be at version 5.1.11 (Build: 4858EX.1311) or higher.

Before making any custom changes to any parameters at all, just add it to OBiTALK and walk through the standard Google Voice setup for each SPx you want to use with Google Voice.

BlakeN:
Quote from: SteveInWA on May 10, 2018, 05:50:08 pm


The 1062 certainly supports everything the 200/202 models do (except for an analog RJ-11 phone jack, of course).  This includes full support for up to six Google Voice accounts.

Your device has been sitting in a warehouse for a long time.  You just need to follow the **5 xxxx procedure to add it to the OBiTALK web portal.  When you do that, after some time, it will automatically upgrade to the new Google Voice firmware.

As of today, the 1000 series should be at version 5.1.11 (Build: 4858EX.1311) or higher.

Before making any custom changes to any parameters at all, just add it to OBiTALK and walk through the standard Google Voice setup for each SPx you want to use with Google Voice.


Thanks for the feedback.  Done and done.  This is like my 4th or 5th Obi device along with SIP phones - been doing this since google shut things back on years ago.  One of the selling points of the 1062 is that I did not need to spend my life in the expert config.  Current code on phone is 5.0.6 and it says when I select the update on the phone that there is no update available.  Phone has been on and sitting there for a couple of hours with no update.  I am calling it quits for the day.  I will dream of firmware downloads that fix all my problems.

azrobert:
Quote from: BlakeN on May 10, 2018, 02:12:36 pm

Here is my config for SP4 X_InboundCallRoute {1002>911|933:sp2},{1002>(Msp1):sp1}


Try this:
{>911|933:sp2},{>(Msp1):sp1},{ph}

azrobert:
Build 5859 supports GV on both XMPP and SIP, although there is no way to define a new GV account as XMPP. I did not wait for my OBi200 to be automatically updated. I downloaded 5859EX and manually upgraded my OBi200. 5859EX is no longer available for download. Both GV accounts on my OBi200 did not convert to SIP, but both connected. One account was switched to SIP when I deleted and redefined it. The OBi200 now had one account as SIP and the 2nd as XMPP. I verified this 2 ways. The 1st account showed as OBiTalk device in GV list of forwarding numbers and the 2nd as Google Chat. I sent an SIP URI call to the 1st account on the OBi200 and it was successful, but the same call sent to the 2nd account was rejected. I have since converted the 2nd account to SIP.

A GV account that has been converted to SIP will also connect to XMPP. I have the same GV account defined on an OBi200 as SIP and on an OBi110 as XMPP. Both are connected and working.

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