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Author Topic: Obi1062 Losing SIP connections to Voip.Ms  (Read 3871 times)
Lavarock7
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Posts: 514



« on: February 02, 2018, 10:25:56 am »

System has been working fine for quite some time.

In the past few days I have noticed random lines of my 1062 lighting up as though they had lost connection. They clear and I can make calls.

I have enabled Syslog level 7 but don't see anything but "Local1.Info:PARAM Cache Write Back(256 bytes) when it happens. Then I see "Register Failed: 401 Unauthorized" where my provider is (Voip.Ms). Since this happens on most of my SIP lines, I wonder if there was a change in the recent firmware that might be causing this.

ModelName   OBi1062      help
HardwareVersion   1.4      help
SoftwareVersion   5.1.10 (Build: 4808EX.1311)
CertificatesStatus   Installed
CustomizationStatus   Generic
OBiExtras   Locked

I tested my 202 model with Voip.Ms and hs none of these issues.

I did have an issue recently where my 1062 kept updating. What is the valid firmware of this 1062? 'Anyone, anyone, Bueller?'.

« Last Edit: February 02, 2018, 10:27:37 am by Lavarock7 » Logged

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Lavarock7
Hero Member
*****
Posts: 514



« Reply #1 on: February 04, 2018, 06:24:01 pm »

Well, who knows?

I had powered the phone down for a while to no avail.

I took it to an office to show a friend a demo of Voip.ms and didn't want him to disconnect his landline phone for the test. I did notice that I no longer saw any SIP lines going offline.

Since I got back home with the phone I still don't seem to have the problem. Perhaps it just wanted a bit of a sightseeing vacation :-)
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My websites: Kona Coffee: http://ItsKona.Com and Web Hosting: http://PlanetAloha.Info
A simplified Voip explanation: http://voip.planet-aloha.com
Lavarock7
Hero Member
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Posts: 514



« Reply #2 on: October 12, 2018, 10:07:34 am »

I believe I found and fixed the problem. It also cleared up another issue.

That second issue was that calls were sometimes garbled and so on. I attributed that to being in the middle of the Pacific with horrible delays and jitter and so on. Speed tests said the connection was good for VOIP.

When making some changes in infrastructure I found that I had swapped out the LAN cable to the phone with a flat LAN cable. Switching it back to a round (twisted pair) cable seems to have solved both issues.

I am not even sure where I would have found that flt cable but it is far from my phone at this point.
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My websites: Kona Coffee: http://ItsKona.Com and Web Hosting: http://PlanetAloha.Info
A simplified Voip explanation: http://voip.planet-aloha.com
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