Phone doesn't connect to ObiTalk200 and no dial tone
Mikeali786:
I really need help with this. I plugged my internet and phone cable into ObiTalk then powered it on. When I did that the power light was solid and internet light flickered a little bit but the phone light did nothing. I then made an account on Google Voice and ObiTalk to see if that would do anything but nothing still. I tried a different phone and cables but nothing seems to work. I bought it from Amazon a while back but gave up when setting it up then. I also tried resetting it but that didn't do anything as well.
drgeoff:
A powered up non-faulty OBi will give dial tone to a plugged in phone. Doesn't need any configuration. Doesn't even need a cable plugged in to its ethernet socket.
If you are 110% certain that the phone is OK and the phone cord is OK and the cable is plugged in properly at both ends and directly into the OBi, not via house wiring, then you have a faulty OBi.
Mikeali786:
Quote from: drgeoff on February 08, 2018, 02:53:20 pm
A powered up non-faulty OBi will give dial tone to a plugged in phone. Doesn't need any configuration. Doesn't even need a cable plugged in to its ethernet socket.
If you are 110% certain that the phone is OK and the phone cord is OK and the cable is plugged in properly at both ends and directly into the OBi, not via house wiring, then you have a faulty OBi.
My light for the phone on the ObiTalk flashes couple of times then stops. If I have a faulty ObiTalk device what should I do?
drgeoff:
Quote from: Mikeali786 on February 08, 2018, 03:04:26 pm
Quote from: drgeoff on February 08, 2018, 02:53:20 pm
A powered up non-faulty OBi will give dial tone to a plugged in phone. Doesn't need any configuration. Doesn't even need a cable plugged in to its ethernet socket.
If you are 110% certain that the phone is OK and the phone cord is OK and the cable is plugged in properly at both ends and directly into the OBi, not via house wiring, then you have a faulty OBi.
My light for the phone on the ObiTalk flashes couple of times then stops. If I have a faulty ObiTalk device what should I do?
1. You do not have an Obitalk.
2. If it is less than 1 year since you purchased, avail yourself of tech support from Obihai.
3. If you have a solid green Power LED on your OBi200 that means that it has obtained an IP address from your router. If you have the technical nous to find out what that address is, put it in a browser, log in using admin and admin and see how the PHONE port status compares with the attached screenshot.
Mikeali786:
Quote from: drgeoff on February 08, 2018, 04:02:56 pm
Quote from: Mikeali786 on February 08, 2018, 03:04:26 pm
Quote from: drgeoff on February 08, 2018, 02:53:20 pm
A powered up non-faulty OBi will give dial tone to a plugged in phone. Doesn't need any configuration. Doesn't even need a cable plugged in to its ethernet socket.
If you are 110% certain that the phone is OK and the phone cord is OK and the cable is plugged in properly at both ends and directly into the OBi, not via house wiring, then you have a faulty OBi.
My light for the phone on the ObiTalk flashes couple of times then stops. If I have a faulty ObiTalk device what should I do?
1. You do not have an Obitalk.
2. If it is less than 1 year since you purchased, avail yourself of tech support from Obihai.
3. If you have a solid green Power LED on your OBi200 that means that it has obtained an IP address from your router. If you have the technical nous to find out what that address is, put it in a browser, log in using admin and admin and see how the PHONE port status compares with the attached screenshot.
1. I do have an ObiTalk
2. It's been over a year since I tried setting it up before but it wasn't working so I gave up.
3. Everything comes out blank
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