auto attendant not pickup

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RonR:
Quote from: baby007 on April 24, 2012, 07:41:17 pm

Edit: I am setting a landline connected to obi so that auto attendant will pick up all incoming calls from that phone


Physical Interfaces -> LINE Port -> InboundCallRoute : aa

should send all incoming calls on the LINE Port to the Auto Attendant.

baby007:
Perfect. I knew I did something wrong. Big mistake, was trying to set aa in Voice Service.
In case I change my mind, could I set aa to pickup all incoming calls but a specific number?

RonR:
Quote from: baby007 on April 24, 2012, 08:00:24 pm

In case I change my mind, could I set aa to pickup all incoming calls but a specific number?


Sure:

InboundCallRoute : {12341234567:ph},{aa}

Calls from 12341234567 will ring the PHONE Port.  All others will go to the Auto Attendant.

baby007:
Nice. Originally, I want obi to block advertising calls so I set aa to pickup all calls. But then I realize what if its not a robot - call, then the person calling me can press 1 to continue. can you suggest me something to work on this?

RonR:
Blocking nuisance calls is a difficult prolem.  If the calls are anonymous (no CallerID), you can block aonoymous calls.  If the calls come from a relatively small number of known/consistent CallerID's, you can block just those CallerID's.

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