Google Voice One Way Audio
Steve56:
This evening I did something I should've done from the get-go. I opened up gmail and placed a call using the native google voice/hangouts button toward the lower left of the screen. I couldn't believe it but the one way audio happens when using that! So it can't possibly be the Obi devices but instead something having to do with Google Voice, their carrier(s) or codecs.
This problem presents when calling two separate cellphones belonging to two different people both using AT&T wireless as the carrier. The problem presents exactly as it does with the Obi. Sometimes audio works on both ends and other times it's only one way audio. Would somebody be so kind as to advise of how and who to contact to correct this issue, seeing as it is in fact a problem with Google Voice and not my router, modem, telephones, or Obi ATAs?
Machello:
Quote from: Steve56 on February 28, 2018, 10:15:23 pm
This evening I did something I should've done from the get-go. I opened up gmail and placed a call using the native google voice/hangouts button toward the lower left of the screen. I couldn't believe it but the one way audio happens when using that! So it can't possibly be the Obi devices but instead something having to do with Google Voice, their carrier(s) or codecs.
This problem presents when calling two separate cellphones belonging to two different people both using AT&T wireless as the carrier. The problem presents exactly as it does with the Obi. Sometimes audio works on both ends and other times it's only one way audio. Would somebody be so kind as to advise of how and who to contact to correct this issue, seeing as it is in fact a problem with Google Voice and not my router, modem, telephones, or Obi ATAs?
Are you positive that the issue with your Google Chat test call wasn't due to an issue with your computer's audio settings? Maybe the mic was not connected, or maybe the Google Chat settings were not set to use your computer's microphone? I've been using GV for years and its sort of a hobby, although my wife thinks it's an obsession as I have collected 6 separate GV numbers over the years. I've never had any issues with the old GV chat features in the email client, nor in the Hangouts interface. Audio on both ends has always been fine. I recently bought the OBi200 and have set up three of my GV numbers and they have worked flawlessly.
Hope you are able to fix your issue.
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