Google Voice One Way Audio
GPz1100:
Steve, why haven't you tried directly to the modem?? A new router won't help matter if you don't know what the issue is.
billsimon:
Is it possible that your Obi or your attached telephone is having the problems?
Steve56:
Connected all three obi boxes directly to modem one after the other. Same problem
Used two different corded telephones. Same problem
Calling the Ooma echo test number garners the same results. I can't hear myself echo back like I should. I don't know what to do at this point.
GPz1100:
I'd say it's safe to rule out the router and phone at this point.
It wouldn't hurt to do a factory reset which should reset all settings to defaults. Failing that not sure what else to suggest. RMA the obi.
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I take that back. The chance of all 3 units malfunctioning at the same time is unlikely. I wonder if your isp is somehow messing with sip traffic.
Do you have an opportunity to test these at a different location (different isp)?
Steve56:
Did perform a factory reset as well and then set-up Google Voice as SP1. Still the same intermittent one-way audio problems. No real opportunity to test with another internet connection but at this point, I'm leaning toward this being a Google Voice issue, especially since I've seen at least one other recent post chronicling the same exact issue I'm encountering. The problem only seems to present when calling AT&T wireless phone numbers. Landlines are mostly unaffected, however the Ooma echo test gives me silence, no echo of what I'm saying. Conversely, calling another echo test service does work just fine!
If anyone has the means to do so, please forward this issue on to the proper people at Google. Yes, it's a free service, that I know, but to say this is immensely frustrating would be an understatement.
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