Any Way To Thwart Neighbor Spoofing?

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chilirock:
@lhm,

Create a new Call Treatment under the Call Treatment tab. I configured mine with the following attributes. Obviously you could change any of the settings for 3 - 6 to suit your needs.

1) One destination > Extension = 100 (default)
2) Call coming from Caller ID = "This number" = 1234567xxxx where 234567 are your area code and exchange. The "xxxx" should remain as "xxxx" which act as a wildcard to match incoming numbers
3) Called Number = "Any number"
4) Status is = "Any"
5) Spam probability = "Any"
6) Telemarketer Block = "Press [rand digt] to connect

Forcing the caller to press a specific number stops automated telemarketer calls since they don't seem to be able to know which digit to press. Real callers that have the same area code and exchange that match callerID rule in #2 will be able to press the correct digit to connect the call. Seems to work really well for us.

Time_Lord:
Best thing I ever setup on the obi

I have GV forward to Call centric so I get callid with name, and then the Call Centric IVR rules process the neighbor spam calls.

Oddly enough the amount of neighbor spam calls, to me anyway, have dropped off dramatically in the last month as I don't see many in the call logs on Call Centric.  Maybe the FCC has finally gotten some of the spammers off the phone?

-TL

zsak23:
Because I have many legitimate callers within my exchange I have found the following additional setup at Google Voice Legacy Settings help.

Google Chat unchecked and CallCentric checked on the Phones tab.  Under the Groups & Circles tab All Contacts group is sent to Google Chat.  I add any legitimate caller to my Contacts. 

This way legitimate callers go directly to my OBi and unknown callers to CallCentric.

SteveInWA:
Google Chat is dead.  It will be removed from your configuration very soon, as part of the conversion to the new Google Voice platform.  Do not try to manually reconfigure it.

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