Need help with VoIP Much

[itan]

Hi

I am re-programming OBi200 from scratch however I keep getting Register Failed: No Response From Server form VoIP Much.

sip server address sip-bc.voipmuch.com


Anyone here VoIP Much  user ?

[drgeoff]

What do you mean by "reprogramming from scratch"?  Have you had this Obi device previously working with this VoIP Much account?

Are you using the correct username (and password).  Often the SIP username and password that you need to enter are NOT the same as the username and password to login to your account on the VoIP provider's web site.  The instructions at https://webportal.voipmuch.com/support/Guides/OBi-110-200-202-Config.pdf mention a SETUP PDF which contains the required info for the adresses, the username and the password.

[jtan]

Hi drgeoff thank you for your reply


It was working before but I decided to do firmware update and start from scratch.

Yes, I have entered the account and PW correctly and have referred to

https://webportal.voipmuch.com/support/Guides/OBi-110-200-202-Config.pdf


Still don't know why I get register failed.

[drgeoff]

Dial **9 222 222 222.  Do you reach the Obihai echo test recording?