Can't dial International numbers
N7AS:
I got this answer from Localphone.
Quote
When making calls from your Localphone VoIP client please dial the full international number without the 011 prefix.
I tried it again and still nothing. This is my call history for that call.
Call 2 08/19/2011 02:24:13
Terminal ID PHONE1 SP2
Peer Name Peer Number
**24408444444699 4408444444699
Direction Outbound Outbound
02:24:13 New Call
02:24:39 End Call (404 Not Found)
RonR:
Does SP2 status show that you are registered with LocalPhone?
Which SP2 / ITSPB settings have you configured? Normally, the only things that need to be changed from Default are:
Service Providers -> ITSP Profile B -> SIP -> ProxyServer
Voice Services -> SP2 Service -> X_ServProvProfile : B
Voice Services -> SP2 Service -> AuthUserName
Voice Services -> SP2 Service -> AuthPassword
Did you leave:
Voice Services -> SP2 Service -> URI
at Default?
Are you sure 4408444444699 is a working/reachable number? I believe there is a special/additional charge to the caller for calling UK 0844 numbers. Are you sure LocalPhone allows calling 0844 numbers?
N7AS:
SP2 is registered with Localphone as I use it daily.
What say I do this...
Create another Voice Gateway - vg1
Name: Localphone
AccessNumber: SP2(localphone.com)
DigitMap: (xx.) - (the default checked)
AuthUserID: My UserID
AuthPassword: My Password
then...
In PhonePORT > Digitmap > add 011(Mvg1)| (011 as trunk specifier)
and
In PHONE Port OutboundCallRoute: add {(<011:>(Mvg1)):vg1}, to what I already have there for the other Voice Gateways.
thus, when I precede an International number wirh 011 it would send only the number through Localphone. The 011 I think would be stripped from the number.
RonR:
Quote from: N7AS on August 19, 2011, 06:33:13 pm
SP2 is registered with Localphone as I use it daily.
If you can use LocalPhone registered on SP2 to call any number except UK 4408444444699, what makes you think that using a Voice Gateway is going to change anything? There's nothing magic about a Voice Gateway. Your Call History indicates you're already sending just the number through LocalPhone (4408444444699).
Have you investigated the possiblity that LocalPhone simply doesn't support calling this number?
N7AS:
I guess I'l have to open another support ticket with them.
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