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Author Topic: 911 Confusion  (Read 1325 times)
Posts: 1

« on: February 28, 2018, 10:44:26 am »

(I know this has GOT to be answered already, but my search on these forums showed posts from 2012 and 2-13!)

Basically, how do I sign up for 911 service? I saw an FAQ (I think) that says just look for the 911 button on the Dashboard. There is no 911 button that I can see.

My device is set up with GoogleVoice and it works fine. I now just want to add 911.

Please advise.
Full Member
Posts: 92

« Reply #1 on: February 28, 2018, 01:55:15 pm »

Short answer is that Google Voice does not provide 911 service, so there is no configuration or button to enable it. You will need to sign up for a separate service provider for 911 service and add that to your Obi device. I use CallCentric for my 911 service in addition to my Google Voice service.

CallCentric charges $1.50/month for e911. I think that is as low as you can find it. With CallCentric, you can sign up for a Free NY Number with no outgoing calls and pay $1.50/month. Or you can sign up for their North America Basic plan which includes e911 and 120 minutes of outgoing calls for $1.95/month.

Search the forums for CallCentric and CallerID Name (CNAM), here's a link:
« Last Edit: February 28, 2018, 02:00:36 pm by chilirock » Logged
Hero Member
Posts: 1158

« Reply #2 on: March 03, 2018, 03:09:45 pm »

There is no 911 button that I can see.

From the OBi dashboard, click on the blue "gear" icon. On the Device Configuration page you will see a blue button that says "Anveo E911 Sign-Up."
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