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Caller ID not coming through on 1 GV

Started by MWJeff, March 02, 2018, 10:04:22 AM

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MWJeff

I have a 1062 with 3 GV's coming in (SP1-SP3). All of the settings across the GV accounts appear to be the same on all three accounts. 2 of the accounts show the actual incoming number. One of them shows the GV phone number on all incoming. Not sure what else could be causing it. If there is something in Obiexpert??

drgeoff

Nothing to do with your OBi.  There is a setting in GoogleVoice which determines whether to send the CallerID of the caller or your GV number to your Obi.

You probably need the 'Legacy settings' to reach the page I've attached.

MWJeff

exactly what I needed. I was able to get into the legacy settings and got it changed. Thanks!!