Call from Obihai 202 to my mobile number always busy - why?
drgeoff:
I strongly suspect that there is nothing amiss with your Obi and your configuration of GV on it. I think that the porting of the number to your cellphone is the issue. Either some problem with it or other systems have not caught up with the change.
glnz6:
Dr. Geoff - You are very likely correct.
However, in any case, how DO I do the reset from the Obitalk portal? The Obihai Device Administration Guide (pages 43 and 45) indicates there should be various flavors of reset via the Expert Config menu, but that seems to be older firmware, and I can't find "Reset Configuration" on my Expert portal pages as they appear today.
I'd like to see this before using the reset button on the underside of the device.
Thanks.
Taoman:
Quote from: glnz6 on March 03, 2018, 09:18:27 am
However, in any case, how DO I do the reset from the Obitalk portal?
From the Obitalk web portal, click on the blue "gear" icon. You can "Delete Device" from the Obitalk portal and then readd it. Then you will be starting from scratch.
You can also click on the "Trash can" icons to delete a specific SP configuration.
Quote from: glnz6
The Obihai Device Administration Guide (pages 43 and 45) indicates there should be various flavors of reset via the Expert Config menu,
Notice what it says at the top of page 43. "Firmware: Local OBi Device Update and Management." This is referring to managing the device locally and not using Expert Config on the Obitalk web portal.
Read page 41........carefully.
SteveInWA:
Quote from: glnz6 on March 03, 2018, 05:10:57 am
Steve - you are correct that I'm not describing things well, but this is my almost-first experience using GV or Hangouts ever.
You wrote above, "Try adding and verifying some other mobile or land line number as a linked forwarding number on your Google Voice account, and see what the behavior is with that number."
Please reply with a link describing that and I might try.
I think i'll also reset the obihai 202 to factory default and re-connect it to my GV account.
This sounds like you were attracted to Google Voice on OBi by Obihai's advertisement of "free phone calls", without any understanding of what you were signing up to use. It's not a simple plug'n'play phone company. You need to put some effort into reading the Google Voice help pages and learning how to do things.
To link a forwarding phone number to your inbound Google Voice phone number, use a laptop or desktop web browser, not a tablet or phone, and go here: https://voice.google.com/settings
glnz6:
UPDATE
I just went to a different Obihai 200+Google Voice setup at my wife's mini-office elsewhere, and when I use it to call my ported number, it works! The VZ mobile phone with the ported number rings, answers and gets connected. Calls go through beautifully. (And in the other direction also, but that was never a problem.)
SO THERE IS SOMETHING WRONG WITH MY PARTICULAR Obihai202+GV setup at home.
Hmmm. Reset the Obihai202 to factory? Create a different GV account and number, install it in the Obihai 202 and call the ported number (Vz cell phone) again?
Thoughts? Apologies, but I have not yet tried the preceding two replies, and I thank Taoman and of course Steve for continued attention, but this is getting INTERESTING.
EDIT - Taoman - you wrote "This is referring to managing the device locally and not using Expert Config on the Obitalk web portal." How do I manage it "locally"? If I go to any PC on my home network, open a browser and go to the Obihai's IP address (also on my home network), I get an error page, not a sign-in.
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