Google Voice and Obi200
OldRaptor:
I'm both a new user and an old reptile. There must be an easy answer, but finding it seems difficult. I set up Obi, no problem. I connected to Google Voice. I can dial the V-Tech phone connected to it, and successfully make a phone call to Mrs. Raptor. However if she (or anyone) calls my GV number, it rings all of the connected phone numbers (such as my cell phone) EXCEPT for my V-Tech Obi200 connected phone. I can’t figure out how to get it to ring or connect. I.e. How do I list it as a GV forwarding device?
In troubleshooting a similar question suggested to dial *79 to turn off "DND" (Do Not Disturb). Even though that is not the problem, I tried it anyway to no avail.
Any Ideas?
SteveInWA:
See: https://www.obitalk.com/info/faq/GV-and-the-OBi/My-OBi-Does-Not-Ring
Note that, on their first screenshot, the procedure shown is incorrect. Instead, click the three vertical dots on the left side-bar menu, scroll down and click "Legacy Google Voice" to get to the old website. Then, click the gear icon in the upper right corner, and then click "Setings".
Taoman:
Quote from: SteveInWA on March 05, 2018, 09:48:15 pm
See: https://www.obitalk.com/info/faq/GV-and-the-OBi/My-OBi-Does-Not-Ring
Note that, on their first screenshot, the procedure shown is incorrect.
In what way is the screenshot procedure "incorrect?" Seems to work exactly as described.
SteveInWA:
It is incorrect, in that the purpose of clicking "TRANSFER" is to move (transfer) a Google Voice inbound phone number (DID) from one Google account to another Google account. Its purpose is not to simply take you to the Legacy website. It's just a coincidence that this works; clicking TRANSFER takes you to the old site, because, at this time, the transfer function can only be performed from the old website. We don't want anyone getting confused and going down a rabbit hole of losing their GV number because they kicked off the transfer function, and followed the instructions to transfer a number. Since functions on the old and new websites are in flux during the migration, it's a bad idea to publish instructions that aren't accurately explaining how to correctly perform the function.
The correct instructions, as you know, would be to show how to get to the Legacy website by clicking the "Legacy Google Voice" link in the left-side menu bar.
See: https://support.google.com/voice/answer/1065667#googlexfer
Taoman:
Quote from: SteveInWA on March 06, 2018, 03:17:28 pm
The correct instructions, as you know, would be to show how to get to the Legacy website by clicking the "Legacy Google Voice" link in the left-side menu bar.
Or to just post the direct link to the correct location as Red Leatherman does. Or is Red "incorrect" also?
https://www.google.com/voice/b/0/redirection/voice/#phones
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