How to access POTS line (Line 2) with Obi212?
webraider:
I finally figured out how to answer the call, but I have to dial ## if it's coming in on the POTS line. AT least the device is now useable but how can I answer it without having to Barge in??
drgeoff:
I don't have an Obi212 and OBihai do not seem to have published any manual for it so the following is based on what I do know about the OBi110 and OBi202.
Dialling ## is not the intended way to answer a POTS call. Use the Expert Mode and go to Physical Interfaces, LINE Port. Ensure that the InboundCallRoute is set to ph. If that is not the default, I would be interested to know what the default for that is.
You should not need to change the RingDelay to 0 and doing so is likely to result in the CallerID number of a POTS caller not appearing on the phone (if the phone has that capability). In the US (where I assume you are as the OBi212 does not seem to be available elsewhere yet) the Caller ID is typically sent between the first and second ring. That is the reason for the default RingDelay being non-zero.
webraider:
Thanks again for the reply!
Yes I am in the U.S.
Call routing is set to "ph"
I did find some extensive manuals on other devices and I read that changing the ringer was ok if no caller ID information is sent.
This may be where things are getting sticky. The POTS line I have plugged in does not send any Caller ID information at all. It is a standard POTS type phone line but it's part of an extensive in house PBX system that rings different apartments in the complex we have here. Security/Concierge will use this to call us if we have guests coming to visit, or packages, and although we can call in house, outside calls cannot be made from this line. Outside callers can however ring this extension by calling the general number for the apartment and then dialing the apartment number. The extension in my apartment used by standard wall mounted telephone. (which I changed to a cordless telephone some years ago)
On my OBI 110 in order to simplify things, I plugged the extension into the POTS line, then routed the output back to the wall phone and I have Google Voice and the in house line all on the same phone. This worked without tweaking.
With this OBI212, I'm wondering if it's more sensitive to the caller ID, and something is being sent that it's either waiting for, or not understanding? Maybe it's a voltage issue but the voltage has been enough to make a standard old fashioned wall mounted phone ring.
drgeoff:
The lack of CallerID on your POTS input should not of itself be the cause of the phone not ringing.
I suggest you examine the Call History. That is just about the only info that is not available via the Obitalk portal. You get it using the 212's onboard web server. Plug a computer into the LAN socket of the 212. If the computer is set to get its IP address by DHCP it needs to be rebooted after plugging in to the 212. If set with a static IP address, it needs to be in the range 192.168.10.2 to 192.168.10.255.
Then point a browser at 192.168.10.1. The default login credentials are admin and admin. Click on Status and then click on Call History. Look at the calls coming in on LINE and see where they go in the right hand column.
As you intimated that incoming GV calls do ring the phone that would suggest there is nothing wrong with the ring voltage generating circuitry in the 212 nor with the wiring between it and the phone nor with the loading.
If those calls are not showing up at all in the Call History my first guess would be that the incoming ring voltage from the PBX is below the threshold set on the 212. Go back to the Expert mode on the portal. Physical Interfaces, LINE Port and in the Ring Detection section try lower values of the RingThreshold parameter.
webraider:
To do this I may have to move the Obi. I'm assuming that unplugging it is okay?. Also.. does there still have to be an internet connection for this work?
On a side note I have also tested the POTS line when powering the device off. it works like it's supposed to (rings, let's me answer and dial out)
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