GV rings my phone, I answer but sends callers to voicemail most times
saunaman:
Tried deleting and enabling Google Chat. Don't know what to do
drgeoff:
How about giving us a bit more information such as:
What OBi model?
Has this ever worked properly? Is this a new set-up or one that has been OK previously and is now not OK.
Can you make outgoing calls OK?
Have you any other service providers configured on your OBi? If yes, any problems with them?
What exactly happens when the phone rings and you take it off-hook? What do you hear?
If the OBi is an ATA (ie not an IP phone) what sort of phone are you using? Is it plugged directly into the OBi, no fax machine, no house wiring, no nothing?
Is it always calls from the same numbers that go to voicemail?
Anything else you think relevant.
No information -> no solution.
saunaman:
Obi 200 has successfully worked for about 6 months. Some calls make it thru. I can call out.
No other service providers ever used. Vtech phone plugged into fax machine, fax direct to Obi. it rings, I answer and hear nothing. I try calling myself from my cell phone, rings, I aqnswer, my cell (any caller) continues to ring and goes to Google VM.
saunaman:
I deleted google chat a second time and enabled and system seems to be working for now..
queensoffice:
Having a similar issue with our Obi1062 and Obi202s with Google Voice. Everything has worked fine for months and issues started up this past Monday.
When we pick up, there is no sound and eventually caller goes to VM. It continues to ring other Obi devices (we have both the 1062 and 202 on each Google Voice account), plus continues ringing in our browser/Gmail and forward phones. Answering in the browser or forwarded phones seems to work fine.
It's happening >50% of the time now on all our lines.
Firmware is fully updated on all devices and have tried rebooting
Getting worried as answering these phones is vital for our business
Edit: outgoing calls seem to work totally fine
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