GV rings my phone, I answer but sends callers to voicemail most times
troyh72:
I am having the exact same issue as queensoffice, came here to look for answers. I have an Obi202 that has worked fine for months, now I have trouble answering calls. The Obi202 is connected to a Panasonic cordless, and I also have GV calling my cell phone. When I answer on the cordless, I just hear dead air, and my cellphone continues to ring. I then end up taking the call on my cell phone before it goes to VM. This happens at least 50-75% of the time. It all started earlier this week, I have never had issues up until now. Maybe a daylight savings issue?
SteveInWA:
This issue has been reported to Google (by me) today, and they've opened a ticket. I have no information as to when it will be investigated and fixed.
There is nothing you can do about it, and removing and re-adding Google Chat is NOT going to do anything about it.
jjtricket:
Same here
Thanks Steve
troyh72:
Quote from: SteveInWA on March 16, 2018, 03:21:48 pm
This issue has been reported to Google (by me) today, and they've opened a ticket. I have no information as to when it will be investigated and fixed.
There is nothing you can do about it, and removing and re-adding Google Chat is NOT going to do anything about it.
Thank you Steve. Let me know if you need some logs, it happens quite frequently.
simonmiz:
Very same issue, happening on two Ibi200+GV I own. I upgraded the firmware manually to the "latest" dated January 2018, V.3.2.1 Build 5794EX, but this morning I got the [!] in Obi Dashboard for one of my units for FW update, and I did it - resulting in Build 5757EX. Problem still persists.
I want to add: Ringing goes through, Caller ID is displayed, when receiver is picked up - CONNECT does not get to the SIP server, so GV does not know that receiver is picked up.
I also opened "Request for Service" ticket with Obihai, no response yet.
Seems like a problem is between Obi200 (PBX) and GV Server. The [CONNECT] is either not sent or not always received.
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