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Using GV but I want to completely turn off voicemail system when phone in use

Started by sheilangus, March 16, 2018, 11:08:06 AM

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sheilangus

Hi,

Setting up OBI with GV is easy even for people like me who is not proficient in computer.
However, I'm not able to completely turn off the voicemail system.
I'm going to take an over the phone translation job. The company requires that when I'm on the phone, the caller will get a busy signal instead of going to any kind of voicemail. They will call to test if it is set up this way.
I have been looking around in Lagacy GV but still can't find a way.
Can you advise?

drgeoff

You can stop looking for a GV setting to disable GV voicemail.  It cannot be done.  Unanswered calls will always go to voicemail after about 25 seconds

GPz1100

It can be done if google voice is answered by a pbx.  However, setting up a pbx has an extremely steep learning curve.

Simplest solution is to just use our carrier number. Depending on carrier it should be possible to disable voice mail and any conditional call forwarding.

SteveInWA

Quote from: sheilangus on March 16, 2018, 11:08:06 AM
Hi,

Setting up OBI with GV is easy even for people like me who is not proficient in computer.
However, I'm not able to completely turn off the voicemail system.
I'm going to take an over the phone translation job. The company requires that when I'm on the phone, the caller will get a busy signal instead of going to any kind of voicemail. They will call to test if it is set up this way.
I have been looking around in Lagacy GV but still can't find a way.
Can you advise?


Google Voice is not suited for work-from-home jobs like yours, that require you to be signed into their phone system during your full shift.  If something goes wrong with Google Voice, you could lose your job.  Don't do it.

Use a SIP VoIP service provider instead.  You can easily choose to not use that provider's voicemail.

For example:  you can sign up for one of Callcentric's free inbound NY State phone numbers, and set it up on your OBi.  The OBiTALK web portal has a pre-defined template to easily add Callcentric to one of your SP1--SP4 slots.  On the main SP configuration page, skip the Google Voice signup, and scroll down to the bottom of the page, and click "OBiTALK Compatible Service Providers".  On the next page, you can click the name of the SIP VoIP service provider you want to use, and fill in a few fields, and you're done.

sheilangus

Thank you guys for the responses, especially yours as you slapped me out of GV.

I tried to look into Callcentric. They charge a 911 fee. It is not that much, $3 per month. But are there any other options out there that are free and reliable?

Thank you so much.

I feel so helpless at the beginning. But there are so many knowledgeable people that are willing to help.

Quote from: drgeoff on March 16, 2018, 11:41:45 AM
You can stop looking for a GV setting to disable GV voicemail.  It cannot be done.  Unanswered calls will always go to voicemail after about 25 seconds

SteveInWA

There is no such thing as truly free, full-function telephone service.  Somebody has to pay for the cost of acquiring and managing the phone numbers, handling the calls, and dealing with customer support.  Google Voice isn't free -- Google makes money if you spend more time using as many Google services as they can convince you to use, and thus send you advertisements.

There is no free 911 service.  If there was, it would probably route emergency calls to a guy named Fred, who, when he's feeling up to it and isn't hung over, would look up your city on a map, and then call their police or fire department.  Providing a highly-reliable connection to the country's E911 systems costs money.

sheilangus

That's true, Steve.
I'll look around to see which best suit my needs at the lowest possible cost. I already have a landline so I don't need 911 service and the phone is strictly for incoming calls from work.

Just time is tight so it is better ask around which can save me a lot of time and headache.


Quote from: SteveInWA on March 16, 2018, 05:22:15 PM
There is no such thing as truly free, full-function telephone service.  Somebody has to pay for the cost of acquiring and managing the phone numbers, handling the calls, and dealing with customer support.  Google Voice isn't free -- Google makes money if you spend more time using as many Google services as they can convince you to use, and thus send you advertisements.

There is no free 911 service.  If there was, it would probably route emergency calls to a guy named Fred, who, when he's feeling up to it and isn't hung over, would look up your city on a map, and then call their police or fire department.  Providing a highly-reliable connection to the country's E911 systems costs money.

Lavarock7

While perhaps not within the letter of the law, I tell CallCentric that the phone number will not be use within the U.S. That eliminates the 911 fee and makes it totally free.
My websites: Kona Coffee: http://itskona.com and Web Hosting: http://planetaloha.info<br />A simplified Voip explanation: http://voip.planet-aloha.com


drgeoff

Quote from: jojen on March 26, 2018, 01:18:23 AM
just use carrier number...
@jojen
You win my award for the most abstruse post I have ever seen on this forum.

Lavarock7

And... CallCentric offers a free NYC telephone number, but you have to receive calls periodically and I guess they could always pull the number/service at any time.

They do have call treatments that allow busy signal.
My websites: Kona Coffee: http://itskona.com and Web Hosting: http://planetaloha.info<br />A simplified Voip explanation: http://voip.planet-aloha.com