Repeat calls"rejected by service provider ... reason 480", Obi 100, simonics, GV
rhk1:
<quote>
I guess in my head, I'm leaning towards thinking it is a Google Voice problem.
</quote>
Hmm, I don't know why I said / thought that--if toggling the GVGW (the simonics thing) resolves the problem, even temporarily, it would seem that the GVGW should remain under suspicion.
billsimon:
Yes, it suggests something - I don't know what - about your GVGW account.
The toggle may be a coincidence.
Do you place many calls in a row? I don't have firm data on how many is too many, but Google seems to throttle calling behavior if it looks potentially like dialer or heavy use. And then eventually the throttling is lifted.
There are mysteries to Google Voice, and I have studied it a lot. :)
There could also be something wrong with GVGW, but generally speaking, it's working fine, or I'd get many complaints and my own several phones and Asterisk trunk to GVGW would exhibit weird behavior, which is not the case.
rhk1:
No, I don't place many calls in a row--I don't even place many calls in a day ;-)
After the one call that worked on Sunday, I think I made maybe 2 calls on Monday (or did they call me--not sure now), then today I think I made four calls--the one that failed, then the same one after toggling the GVGW (and leaving a message), then one more to that number, and then one more to a different number.
I hope there are no problems with your GVGW, but I will say that I didn't have a problem like this before the GVGW, otoh, I've been using the GVGW since something like early December, and this is the first time I've had problems.
SteveInWA:
So:
You're thirteen posts into this discussion, with no insight as to what is going on, and you said at the outset that "I find the whole thing of using Obi and now the simonics gateway and google voice using a POTelephone pretty confusing".
I'm going to suggest a more meaningful way to troubleshoot this: you need to first test and confirm the basic operation of your Google Voice configuration without the added complexity of using an OBi with the GVGW.
To do this, you must have at least one 10-digit US mobile or land line telephone number linked as a forwarding phone number for your inbound Google Voice number. If you haven't already done so, add and verify a phone number now, from the Google Voice laptop/desktop website: https://voice.google.com/settings
Unplug your OBi from electric power.
If you added a mobile phone number, which is on an Android or iPhone, then install the mobile Google Voice app (the genuine app, authored by Google, and NOT the fake "GV Phone by Mo+" app). Make some calls from your mobile phone and see what happens.
If you added a traditional land line phone number, call your own Google Voice number from that phone, barge into your voicemail greeting, enter your PIN and #, then enter 2 to place a new outbound call, and see what happens.
Report back here with only that information. I don't want a bunch of other unrelated stuff in your reply, just whether or not Google Voice is working properly, without using your OBi.
rhk1:
This is not a reply to Steve in WA (I drafted one once and decided not to send it --for the moment I will say that Google Voice usually works fine, and the problem I'm having i intermittent, so I'm pretty sure it is not a configuration problem with Google Voice or the Obi 100 --it likely would not be an intermittent problem.)
Anyway, I'm writing tonight to say that the problem is recurring at the moment, since 5:39, I've tried the UPS Pick UPS 800 number 6 times (over the last 10 minutes or so) and am continuing to get the 480 reason.
I'm going to send this now in case someone from Simonics is paying attention and can check to see if there is a current problem.
I will provide a little more information about the few other occurrences since the earlier reports in the next post.
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