I'm using extensions to reach other Obi phones in our network however the only way I can figure out to get the name of the person to show who is calling is by adding it to the "caller ID name" under voice services.
I've tried it on the phone and the settings stays for about 1 minute then the phone resets and deletes it out. I've also tried connecting to the IP address of the phone and adding it in there but as soon as you apply it and reboot the device it clears the field.
What's going on here? Am I missing something? Help would be appreciated.