Can't stop calls to Google Voice number from being forwarded to my cell phone

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SteveInWA:
Quote from: prickly on March 22, 2018, 07:10:43 pm

I tested with another cell phone and it works fine.

The problem is that my cell phone (the number that I used to set up Google Voice) cannot call the Google Voice Number.

So, everyone can call my house, except for me :(

Is this just a 'feature' of Google Voice?


Isn't that a completely different issue than you described previously?

In any case, yes, that is a feature, not a bug.

Google Voice assumes this:
If you link a forwarding phone number via the mobile Google Voice app, the system assumes you are linking a mobile phone number.  Typically, mobile phone users want to be able to quickly access their Google Voice voicemail from their mobile phone, so this configuration takes you directly to your GV VM menu.If you link a forwarding phone number via the desktop/laptop Google Voice website, the system assumes you are linking a land line number.  Typically users want to be able to "phone home" and enable someone there to answer your call.
You can manually change the classification of the linked phone number from "mobile" to "work" or "home", with the latter two being land lines (there is no difference between work and home; you can use either one).

To change it:
Log into your Google Voice account from a laptop or desktop computer, not from a mobile phone or tablet, and go here:  https://voice.google.com/settingsAt the top left, click Menu Menu and then Legacy Google Voice.  You should now be on the old, "Legacy" version of the Google Voice website.At the top right, click the gear icon, then click Settings.You should now be on the "Phones" tab.  Click the "Edit" button under your linked/forwarding phone number.Click "Show advanced settings"On the next page, change the phone type to "home", and then click the Save button.
Test it by calling your Google Voice number from your mobile phone number.  Google Voice should ring your OBi-attached phone number.

prickly:
Thank you so much for resolving this issue for me! I can now call my GVN from my cell phone.  :)

Apologies for any confusion caused in my explanation of the problem.

SteveInWA:
No problem; I'm glad we were able to get on the same page and then get to the answer..

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