How do you turn off Google Voice voicemail?
magicwine:
PS - something just happened twice that happened before, except now I'm plugged into the obi200 directly as you suggested, so I thought you should know.
When I make an outgoing call it rings and rings and then stops. One of the calls I just called back and asked her what happened on the call that just rang and she said she picked it up and no one was there. But this doesn't happen on most outgoing calls.
How do I fix this and are all my issues related?
Thanks
Bob
drgeoff:
Quote from: magicwine on March 23, 2018, 03:07:54 pm
Yes it is connected to house wiring.
Have received two calls since I connected one cordless phone directly to obi 200 as you suggested, and I was able to pick both of them up.
I didn't hear the redialing tones either.
Everything has worked fine for more than a year - my power was out for 2 weeks, which also meant no internet - the Verizon Fios and power lines were disconnected from my home by a felled tree....just telling you this in case it is relevant at all - and these issues started only when power and internet were reconnected.
What do I do know to get my other two sets of phones working as before using the jack and my house wiring?
Thanks for your help.
Bob
That suggests (but I cannot say unequivocally) that your house wiring is not properly disconnected from any external telco wiring. is it possible that the felled tree also took out the lines to other properties and the telco guy(s) who restored service thought your wires were available to restore service to someone else and your house wiring is now also connected to someone else's phone line? I don't know enough about US practices to advise you on visually checking that. You need to get someone who knows what they are doing.
In the meantime I advise you not to reconnect to the house wiring. If it is connected to telco wires your OBi is at risk of being damaged.
magicwine:
Note the Verizon Fios I have is ONLY internet not phone.
Would your statement about Verizon connecting my phone lines to someone else's still apply?
If your possibility is correct, what do I need to ask Verizon to check?
Thanks
Bob
drgeoff:
Quote from: magicwine on March 23, 2018, 03:56:47 pm
Note the Verizon Fios I have is ONLY internet not phone.
Would your statement about Verizon connecting my phone lines to someone else's still apply?
If your possibility is correct, what do I need to ask Verizon to check?
Thanks
Bob
You need to take anything I say about US phone wiring and practices with a health warning. I am reasonably au fait with phone service and xDSL on UK landlines. Basic principles tend to be applicable worldwide but specifics do vary.
Having said that, if you have any service from a telco their records should indicate if a pair is in use and by what customer. And if your line was also connected to someone else I would expect your internet speed to be affected, probably quite drastically.
However, it is not unusual for telcos to provide two pairs into a residence. And in-house phone wiring typically also has two or more pairs. I would expect that your wireman has connected the telco internet (xDSL) pair to one pair in the house wiring which then connects to the FIOS modem. He would then have used another pair in the house wiring to connect all your house sockets for phone service from your OBi. If he forgot to disconnect that second internal pair from the second external pair (or made some error doing it) that could explain some things.
I can only guess and speculate as I'm not there to see things for myself.
magicwine:
I understand what you say is an educated guess, and may not be the case.
But....the Fios guy did NOT enter my house. So whatever inside wiring I had remained the same.
He just connected a new line from the street to my house to replace the line that got pulled out and torn.
But at one point he did tell me that he found that their OUTSIDE Verizon connection had changed and he had to reconnect the wire or some other connection to a new connection point. But again, nothing was done inside my house and I only have internet, no phone service from Verizon.
On the side of my house I have a Verizon box which brings the Fios service into my house. They might have done something there - but again nothing to my inside wiring as the tech never entered my house.
Based on this, is your scenario still possibly valid?
Thanks.
Bob
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