Questions regarding "Frequently Asked Questions (info/faq/About-the-OBi)"
azrobert:
You can call your OBi with the Call Button. You can use a speed dial number or the 9 digit OBi number of your device. The OBi number is listed on the dashboard. The speed dial needs to be defined as **9 followed by the OBi number and when entered in the call box must be followed by an asterisk.
I just tried it and it's flakey. Sometimes it works and sometimes it doesn't. When it did work I only had one way audio.
DavidForum:
Yes, I understand what you're saying and thanks for the help. When I drop the nine-digit number of my OBi and dial it, I get "Thanks" back. It says it's making the call, but I don't see or hear anything. In other words, what's it doing? You shared that it doesn't work very well. What generates the audio? What is it that I'm overlooking? Thanks again.
SteveInWA:
Quote from: DavidForum on March 28, 2018, 06:19:14 pm
Yes, I understand what you're saying and thanks for the help. When I drop the nine-digit number of my OBi and dial it, I get "Thanks" back. It says it's making the call, but I don't see or hear anything. In other words, what's it doing? You shared that it doesn't work very well. What generates the audio? What is it that I'm overlooking? Thanks again.
That CALL button on the OBiTALK website has rarely worked as intended. I suggest just ignoring it as not worth the aggravation. There are plenty of other ways to make calls.
azrobert:
OBiHai has their own network (OBiTalk). When you add your device to OBiTalk, it has access to the network. The OBiTalk network is treated like any other service. You can make and receive calls to/from another device on the network. You send an OBi number to the OBiTalk network to call a device. The receiving device will see the OBi number of the calling device as the CallerID. You can also send data with the call.
Each service on the OBi has an inbound or outbound route. These determine where a call is routed. These are considered "Expert" settings and can be viewed or modified with OBi Expert.
To enter OBi Expert from the Dashboard click on the gear ICON to the right of your OBixxx then select OBi Expert Config, confirm and select Enter OBi Expert.
On the left click on Physical Interfaces then click on Phone1. Look at the OutboundCallRoute, but 1st uncheck BOTH boxes to the right of the Value. You need to uncheck those boxes to see the real value or to modify the value. When the boxes are checked, you might see the default.
There is a rule {(<**9:>(Mpp)):pp} pp designates the OBiTalk network. (Mpp) points to the OBiTalk digit map. If you dial **9 followed by a number that matches the OBiTalk digit map, it will be routed to the OBiTalk network.
Now Click on Voice Services and then OBiTalk service. The default for the InboundCallRoute is ph.
To summarize:
When you dial **9510123456 the call will be sent to the OBiTalk network.
Device with OBi number 510123456 will receive the call on the OBiTalk service.
The InboundCallRoute will route the call to the phone port.
The Call Button can only route outbound calls to the OBiTalk network. The receiving OBi works as described above.
DavidForum:
Thank you sir (azrobert) for your assistance. I followed your instructions. I did not see the "Mpp." It is my assumption that all is in order though. I will disregard the "Call OBi" button.
I'm trying to follow the OBi Tutorial for Google Chat. What I'm seeing isn't the same as the screen shots. My Google Chat is Hangouts. Does that change anything? Not sure what else to ask right now. Will keep trying to follow the tutorial.
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