Digimap issue

<< < (2/2)

azrobert:
The OBi should route the call as soon as it receives 10 or 11 digits and ignore the extra digits, so It's working correctly. I don't understand why it's failing. What do you hear when it fails?

Look at the Call History. Maybe you will see something.

To access Call History:
Log directly into the OBi using the local interface.
Key the IP address of the OBi into a Web Browser and hit Enter
The UserID and default Password are both "admin".
Click Status on the left column then click Call History.

Edit:
Do you see both the dialed call and the re-dialed call in the call history?

Edit2:
The OBi will also show 10 digits last number on the dialed call. It will not consider the extra digits as part of the call. That is why you can do an OBi re-dial by dialing *07

bill-cary:
I got the message that the call could not be completed as dialed.
the call history shows To GT4(8553786467092328764)
it went to GT4 and since the 1 isn't there it somehow bypassed the digimap

Not sure what I changed, but it is working now.
To GT1(18553786467)
It may have been the primary line - it was set to SP4 because I had OBItalk checked on the OBIHAI dashboard. When I unchecked that it went back to SP1.

time will tell since I have no idea why it stopped working either.

Does any of that make sense?

Thank you too much for your help.

Navigation

[0] Message Index

[*] Previous page