Newbie needs help deciding on products/services for 1 man insurance agency

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SteveInWA:
The complaints about the Callcentric outage were a one-off:  "superstorm Sandy" flooded buildings in NYC, where they are located, and knocked out power (including generators).  That's not likely to happen again in my lifetime.  There have been no outages I am aware of since then (years ago).

You can set up simulring or hunt groups on the Callcentric dashboard, and you can forward calls to your cell phone.

You can use analog phones with the OBi 302s, including two-line phones.

IP phones don't need an Analog Telephone Adapter (ATA), because, they're pure digital, up to the audio amplifier.  The sound quality is superior, and it will get even better over time, as more support for wideband audio CODECs spreads.  The IP phones support wideband, or "HD Voice" whereas the ATAs do not.

JeffDB:
Great info, thanks.

I wasn't aware of the HD sound quality being better on IP phones vs analog, for instance.

FranciscoVillalba:
This thread help me to choice a IP phone instead of analog alternative.

Thank you!

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