OBI200 does not work for incoming calls
dongs:
Quote from: Lavarock7 on April 24, 2018, 09:50:00 am
You have a 200 and not a 202, right?
Correct, 200.
dongs:
Quote from: larrylwill on April 25, 2018, 10:29:12 am
I see this thread has no further activity with no solution. I have the exact problem, and I do mean exact. Ever since I bough the 200 last week. At first it worked but then it stopped, I deleted the account and started over and it worked then it didn't, I have tried every thing I can find on the web and here and NOTHING WORKS, no incoming ring. Reset the Obii, deleted the account, checked and unchecked chat, reset up the account. It just plane doesn't work. Im ready to send it back to amazon and get a paid service.
Maybe it was a bad batch of Obii 200s from Amazon, I don't care, it doesn't work. I used the 100 for years without problems.
Finally I am not alone...
drgeoff:
Quote from: dongs on April 25, 2018, 06:06:06 pm
Quote from: azrobert on April 24, 2018, 08:28:49 am
Were you using the Simon Telephonics Google Voice Gateway on your OBi100? If you were, you need to disconnect it from your GV account.
Yes, I was using the gateway, but since I have already deleted the OBI100 device, I assume it has been disconnected. Do I need to do anything additionally to disconnect it? Thanks!
Disconnecting the OBi from the Simonics gateway does not disconnect the gateway from your GV account.
You should log in at simonics.com and click the link "Deauthorize Google Voice connection"
lacakid:
:o I have an OBI202 have had for 3 years with 2 google voice #'s configured... Has been fine up until today? Any ideas? logged into the dashboard everything is green can place calls on both numbers... the unit will not ring either line for incoming calls. Checked Google and Google Talk has always been selected nothing has changed there...
Would appreciate the help!
Thanks Tom :)
SteveInWA:
Quote from: lacakid on April 26, 2018, 08:03:43 pm
:o I have an OBI202 have had for 3 years with 2 google voice #'s configured... Has been fine up until today? Any ideas? logged into the dashboard everything is green can place calls on both numbers... the unit will not ring either line for incoming calls. Checked Google and Google Talk has always been selected nothing has changed there...
Would appreciate the help!
Thanks Tom :)
Hi Tom:
Sign into your two Google Voice accounts in a web browser, and go here: https://voice.google.com/settings
Confirm that you see each account's inbound Google Voice number. If you don't then the number(s) were either reclaimed or suspended for abuse.
If the numbers are there, then, one account at a time, add at least one US mobile or land line number as a linked, forwarding phone number. Call the Google Voice number (or have a helper call it), NOT from your other GV number nor from a linked phone number. The expected behavior is that the linked phone number will ring. Does it?
Reminding myself to never take anything for granted, you do know that you must have a check-mark next to Google Chat in the old, "Legacy" Google Voice settings, right? Take a look to confirm. And, even more of a Homer Simpson mistake, try another telephone. You may have turned off the ringer on the phone, or it may be broken.
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