Proper settings when using the 202 in bridge mode before router?
Studly:
Quote from: Taoman on May 03, 2018, 09:07:50 am
Quote from: Studly on May 03, 2018, 08:29:27 am
(Haven't changed the TM-AC1900 router yet so it acts like a regular ASUS rt-ac68u, but I'm wondering if that will make a difference in how my Obi202 performs?)
What is your setting for the following?
Advanced Settings-->WAN-->SIP Passthrough
You also mentioned Callcentric. Are your incoming GV calls being forwarded to Callcentric? If so, are you registering successfully to Callcentric? If the above is true, are you seeing incoming GV calls in your Callcentric call records/history?
My router's SIP Passthrough is set to "enable."
Yes, I have GV incoming calls forwarded to Callcentric so I get caller ID on incoming calls. The forwarded GV calls are registering in Callcentric, and when I call the Callcentric number directly, that rings and works.
Studly:
Quote from: GPz1100 on May 03, 2018, 11:14:14 am
Quote from: Studly on May 03, 2018, 08:29:27 am
I rebooted everything and tested and am still having problems making and receiving calls with the Obi202. For instance, when I dial out on my VoipMS acct., I hear nothing although it rings on the other end. Also outgoing calls on Google Voice works but incoming calls do not ring.
This indicates a media problem. The signaling part has set up the call, but the audio (media) is getting blocked somewhere. Note, this applies to sip services. Google voice uses a different mechanism to set up the call. Review Taoman's suggestion above.
For inbound calls to work correctly, correct setting must be used in the google voice account, depending if you want the calls to come through google chat, callcentric, or voipms. Show us a screen shot of your google voice forwarding page from the legacy site (https://www.google.com/voice/b/0/redirection/voice , then gear icon top right, settings). Blank out any personal information.
Assuming gv is properly forwarding the call then the obi must be configured which phone port to pass the call to.
Quote
(Haven't changed the TM-AC1900 router yet so it acts like a regular ASUS rt-ac68u, but I'm wondering if that will make a difference in how my Obi202 performs?)
I doubt this will make any difference. I think the tmo model just has some preconfigured qos settings for when mobile devices use tmobile's wifi calling. If you want to rule the router out entirely, connect the obi directly to your modem and retest.
Thanks for the help, but GV's incoming calls (forwarded to Callcentric) have been working fine for years when my Obi was in front of the router in router mode and still works fine there (but I don't want it limiting my internet connection). It's only when I move the Obi downstream from the router in either mode that I have call problems. Or if I set it to bridge mode and keep it in front of the router, then I have problems too.
Good idea on testing it straight from the modem, but since the Obi works fine in router mode between my Asus router and the modem, I think the problem has something to do with the router settings or the Obi settings that need changing if placed behind the router.
Thanks for everyone's good questions and suggestions!
Taoman:
Quote from: Studly on May 03, 2018, 11:45:30 am
My router's SIP Passthrough is set to "enable."
Well it should be working and since calls directly to your Callcentric number work my theory is shot.
Do incoming calls to your Voip.ms number work?
I've converted several TM-AC1900s to AC68Us using Merlin firmware. They suggest setting SIP Passthrough to "Enabled + NAT helper." You can try making that change and restarting everything but I'm not at all confident that will make any difference.
Quote from: Studly on May 03, 2018, 11:45:30 am
Yes, I have GV incoming calls forwarded to Callcentric so I get caller ID on incoming calls. The forwarded GV calls are registering in Callcentric, and when I call the Callcentric number directly, that rings and works.
Well color me confused. Calls directly to your Callcentric number work?!? And you can see your GV calls being successfully forwarded to your CC account by looking at your Callcentric call records? But incoming GV calls don't ring your OBi connected phone? Is that all correct? If so, that's a mind bender for me.
Anyone else have any ideas here? After OP's last post I'm at a loss.
GPz1100:
^^Maybe the tmobile firmware is indeed doing something funky to the sip traffic. The conversion process isn't difficult, but is tedious, especially the first time.
Studly:
Quote from: Taoman on May 03, 2018, 12:07:33 pm
Quote from: Studly on May 03, 2018, 11:45:30 am
My router's SIP Passthrough is set to "enable."
Well it should be working and since calls directly to your Callcentric number work my theory is shot.
Do incoming calls to your Voip.ms number work?
I've converted several TM-AC1900s to AC68Us using Merlin firmware. They suggest setting SIP Passthrough to "Enabled + NAT helper." You can try making that change and restarting everything but I'm not at all confident that will make any difference.
Quote from: Studly on May 03, 2018, 11:45:30 am
Yes, I have GV incoming calls forwarded to Callcentric so I get caller ID on incoming calls. The forwarded GV calls are registering in Callcentric, and when I call the Callcentric number directly, that rings and works.
Well color me confused. Calls directly to your Callcentric number work?!? And you can see your GV calls being successfully forwarded to your CC account by looking at your Callcentric call records? But incoming GV calls don't ring your OBi connected phone? Is that all correct? If so, that's a mind bender for me.
Anyone else have any ideas here? After OP's last post I'm at a loss.
Yes, incoming calls work to Voip.ms. However outgoing calls from VOIP.ms do not work right. It doesn't ring on the callers end when I make a call from it, but it may ring on the receiver's end.
On your last question, yes, that is all correct.
Regarding your sip/nat passthrough sugguestion:
On my sip passthrough screen on my router it only allows me to choose enable or disable. But the name of the page where I have an option to do that is called: "WAN - NAT Passthrough" and then it says:
"Enable NAT Passthrough to allow a Virtual Private Network (VPN) connection to pass through the router to the network clients." Then when I go down to the option for SIP Passthrough, I can either disable or enable it.
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