Can't make or receive calls using GVoice since this morning
daninwa:
Thank you, I'll try to clarify unambiguously.
We have a Google Voice phone number forwarded to an obi202 with the latest firmware. It worked flawlessly for the past 15 months until several days ago. Now when people call that number from their own Google Voice number or project Fi mobile phones, their calls forward to the obi202 device as before, but when people call that number from a non-Google Voice number, their calls do not forward anymore to the obi202, e.g., the obiTalk device does not ring in those cases.
To verify as you suggested, I linked a real telephone number to my account as a forwarding number.
Now on testing, the linked phone receives the forwarded calls, while the obiTalk device still does not ring.
Our router is running DD-WRT, which I believe does not provide any SIP-ALG support.
SteveInWA:
Please report the firmware build version currently installed on your device.
Please look at the annotated screenshot in my post linked below, and see if it looks similar to yours (specifically, if you see a OBiTALK device entry for your device.
http://www.obitalk.com/forum/index.php?topic=13824.0
Please also confirm that you have NOT disabled OBiTALK provisioning nor Auto Firmware Update for this device.
daninwa:
Installed software build version: 3.2.2 (Build: 5845EX)
The calls area in my "new google voice" settings does not
look like your annotated screenshot and I see no OBiTalk device entry.
Auto Firmware Update is NOT enabled.
To the best of my knowledge, OBiTalk provisioning
has NOT been disabled. Just to be certain of this,
where would I check?
DrewMan:
Hi Steve,
I had a similar issue with not able to place outgoing calls. I followed your instructions and all is well again. I have not received any firmware update and will hold off until it is provisioned for me (sound advice).
Just wanted to thank you for the detailed instructions.
- Drew
glenviewjeff:
Quote from: SteveInWA on May 07, 2018, 03:37:38 pm
Quote from: glenviewjeff on May 07, 2018, 03:21:47 pm
I'm getting a "Registration Not Required" status after following these steps. Has anyone seen this?
Thanks,
Jeff
Just ignore that message. If the service isn't working, try rebooting the device (key in ***9 then 1 to reboot).
Thanks, just tried rebooting, same message. Can't place calls either. Other thoughts?
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