Can't make or receive calls using GVoice since this morning
LTN1:
An input for the SBG6580--I have been using it for the past 6 years with Comcast. Originally had issues with QOS (WMM) issues of signal dropping but once I turned off power save support, there were no issues with my SBG6580 (not that this information is related to the previous answers). The point is that I have never had any issues with my OBi devices from day one--after 4+ years of using the OBi with my SBG6580 and Comcast. I'm surprised my SBG6580 has lasted this long.
SteveInWA:
Quote from: LTN1 on March 03, 2019, 09:40:11 pm
An input for the SBG6580--I have been using it for the past 6 years with Comcast. Originally had issues with QOS (WMM) issues of signal dropping but once I turned off power save support, there were no issues with my SBG6580 (not that this information is related to the previous answers). The point is that I have never had any issues with my OBi devices from day one--after 4+ years of using the OBi with my SBG6580 and Comcast. I'm surprised my SBG6580 has lasted this long.
Did you buy the gateway, or are you renting it? It's pretty outdated, especially its built-in WiFi, which only supports 802.11n at 300Mbps.
See: https://www.arris.com/globalassets/surfboard-new/allassets/arris-comparison-chart-wi-fi.pdf
It may be time to consider an upgrade.
LTN1:
I bought it, Steve--for $80 six years ago--so I won't have to pay a monthly rental fee to Comcast. I don't have a need to upgrade yet as my internet speed plan is only 150 Mbps down and 6 Mbps up.
VegasTech:
Quote from: SteveInWA on July 08, 2018, 01:17:53 pm
As RFC3261 has pointed out, the Mobley was not designed for your use case. Casual web browsing or similar activity should work, but anything that requires a low-latency, low-jitter, stable connection (as does VoIP) won't work reliably or at all. You would need a strong, reliable 4G connection for stable VoIP use.
Aside from that, it was also mentioned that AT&T stopped selling these things, after people started using them as their overall ISP, and it's likely that they may block or throttle VoIP, but it's just not worth any further examination.
It's been over a year since I posted about the Obihai device dropping Google Voice connection, but I may have some useful information for the community.
For the past year I've been forwarding Google Voice calls to a cell phone with no data service. That was inexpensive and worked satisfactorily, and Internet from the AT&T Mobley device was otherwise pretty good. Then a month or so back the Mobley started getting flaky, requiring reboots a few times a day.
I posted my Mobley problems in an AT&T support forum and was advised that the Mobley wasn't substantial enough for 24/7 use. The Explore AC815s device was suggested as an alternative. I've known that the Explore device existed for some time now, but it was priced at over $200. I wasn't ready to invest $200 into a device that I saw little chance of solving my Obihai problem. But now used models have reached eBay and I was able to get one for $60, delivered.
The Explore AC815s has cured both the stability problem, and also the Obihai/Google Voice problem. I think we can chalk this one up to a modem problem.
I have observed this kind of problem before. At one time I tried Cox for Internet and the Obihai/Google Voice couldn't stay connected, so I immediately switched back to DSL service from my phoneco. For Cox I was using a "Motorola Surfboard" cable modem. I'm now thinking that the problem could have been with the modem, not with Cox.
ForumJohn:
Just had my service go out (no inbound or outbound calls) yesterday. Glad I found the thread about deleting device and adding it back. I have no idea why it suddenly changed this week when this advice was posted a long time ago.
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