Can't make or receive calls using GVoice since this morning

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paintedjaguar:
I have been using an OBi202 with Google Voice through a Netgear C3700-100NAS Modem/Router since Dec2016 and have never had a problem until today (Dec 8, 2019). When I tried to make a call today I got this error message:

"The number you dialed has not received a response from the service provider."

Connecting with the OBi202 device thru browser/IP address showed a good connection with my router, but no response from Google Voice. The LEDs on the OBi indicated power and router connection, but no phone service.

After finding this thread, I followed the reset procedure posted by SteveInWA and successfully restored my phone service. I noted that after the reset, the OBi firmware had been updated from 3.2.2 (Build: 5898EX) to 3.2.2 (Build: 5921EX).

Thanks, SteveInWA.

SteveInWA:
Good to hear; thanks for the feedback!

Connie1031:
I followed your directions explicitly & my phone rings busy. I called several times & it still rings buys.

SteveInWA:
Quote from: Connie1031 on January 23, 2020, 03:45:38 pm

I followed your directions explicitly & my phone rings busy. I called several times & it still rings buys.


IF you in fact performed all of the steps listed here:  https://www.obitalk.com/forum/index.php?topic=13868.msg89076#msg89076, then unplug the device from power.

Call your Google Voice number from some other, unrelated, non-Google Voice number. What happens, exactly, in detail?

magicwine:
Hi Steve and other readers here,

If indeed this issue is caused by my original DVE 12 Volt DC 1 Amp Switching Adapter Power Supply DSA-12PFT-12 FUS 120100 which came with the obi200, am I best purchasing another brand with the same specs, or should I only buy another DVE?

The ones with the same specs, so are only 1 amp, others go up to 2A. Which should I buy and why?

Thanks
Bob

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