Can't make or receive calls using GVoice since this morning
magicwine:
These issues started in 2018, I believe because while out of the country, a tree hit the power line connected to my home. Perhaps it did some damage to the power supply.
At the time, I couldn't figure out how to troubleshoot as someone here told me they didn't think a replacement obi200 would solve it - perhaps they thought it was a GV issue at the time.
And last week I saw someone with similar problems advising a new power supply fixed their issues. And since the problems do improve for some time when I unplug the power supply from the wall for 5 minutes, I am thinking it might be relative to the power supply. Previously I was keeping it plugged into the wall, but unplugging it from the back of the obi, which didn't help at all or for as long. Never thinking it was the actual adapter.
So I'll make the inexpensive choice to buy a replacement. The reason I asked whether to buy the exact same one or a different brand was because I thought perhaps the OEM adapter had some issues.
Thanks for your help. If it works I will report back here!
Bob
SteveInWA:
OK. The product I linked is a 12V, 2A supply, so it has plenty of reserve capacity. I ran one of my OBiTALK devices with it for several months as a test, and it was fine.
magicwine:
I just found an old adapter at home mfg date April 2009.
Input .5A Max
Output 12V 1.5A.
Is it safe for me to try this one?
Thank you.
Bob
drgeoff:
Quote from: magicwine on March 23, 2020, 06:09:44 pm
I just found an old adapter at home mfg date April 2009.
Input .5A Max
Output 12V 1.5A.
Is it safe for me to try this one?
Thank you.
Bob
1. If you never have a problem to make a call, then the power unit is very unlikely to be the cause of problems with incoming calls. Unless you are using an old type phone with a mechanical bell the power required by the OBi is close to equal at all times.
2. That 12v 1.5A may or may not be safe.
2.1 It must output DC, not AC.
2.2 It should be 12v regulated. An unregulated 12v unit can output significantly more voltage when lightly loaded.
2.3 Positive must be the centre contact of the plug.
2.4 The plug needs to fit the OBi. There are many different sizes of barrel jack.
magicwine:
Dr Geoff,
You are very helpful. Thank you very much.
Initially I thought one must use an adapter with the exact same specs. Now that I know otherwise, I checked some adapters from equipment I no longer use.
I have these two. Would one be a better choice over the other?
1. Input 120VAC, 50/60hz, .55A
Output 12VDC 1.5A
2. Input 100-120V~.4A 50-60hz
Output 12V===1.0A LPS (this one doesn't mention DC)
Both state efficiency level V
Thank you.
Bob
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