Can't make or receive calls using GVoice since this morning

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Italian:
Quote from: magicwine on March 23, 2020, 02:51:48 pm

My issues are:

1. For some companies, when placed on hold, I get a loud whooshing sound ie white noise. They can hear me, I can't hear them. Sometimes this occurs when I choose a numbered option.
The above issue happens at least 50% of the time, if not more.

2. After a longer call, get disconnected. Happens maybe 20% of the time.

3. My google voice number is forwarding to my cell phone. When I have my cell on, sometimes I hear it ring, but my cordless phone working via the obi200 doesn't ring at the same time, which it usually does.

When I unplug the power adapter, wait about 5 minutes and replug it in, this sometimes fixes this issues. For how long, I am not sure.

I read a topic here where replacing the power adapter fixed at least one of the above issues. Figured an inexpensive and easy fix - so now knowing this, refer back to  my initial question:

Whether replacing with the same model power adapter or another one with the same specs but up to 2amps and 24 watts - which version would be more likely than not to fix this issue if it can be fixed by a replacement power adapter?

Thanks for your help.

Bob



I have your exact 3 issues going on for a few months. I highly doubt it's the power adapter the cause.

magicwine:
Why - have you tried a new one and it failed?

I had a power surge or some power issue when a tree  hit the power line connected to my house while I was on vacation.

When I returned home, I was having this problem so somehow it is related to that. Did you have any surges or issues that might have preceded the start of your issues?

Bob

shuashef:
Hey Steve,

I followed your directions and I'm still having an issue.
I have a corded phone with which I can call in.  However, I just tried switching to a different corded phone (so I can have extra handsets) and when I try calling to my google voice, the phone rings but when I pick up there is no connection and the phone I'm calling from keeps ringing.  Any suggestions?

SteveInWA:
Quote from: shuashef on April 22, 2020, 03:55:58 am

Hey Steve,

I followed your directions and I'm still having an issue.
I have a corded phone with which I can call in.  However, I just tried switching to a different corded phone (so I can have extra handsets) and when I try calling to my google voice, the phone rings but when I pick up there is no connection and the phone I'm calling from keeps ringing.  Any suggestions?


Unless you left out some details, the obvious answer would be:  that's a defective telephone or telephone cord.

danzg:
Quote from: SteveInWA on May 05, 2018, 04:32:31 pm

Now, plug in the Ethernet cable and go to the OBiTALK dashboard, and click the button to add a device.  Follow the instructions to press **5 xxxx to add your device.

This step is not working for me ... tried several times. Heard "sent to server."
Updated firmware to 3.2.2 (Build: 5921EX).
Still no go.

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