Can't make or receive calls using GVoice since this morning
glenviewjeff:
Quote from: SteveInWA on May 09, 2018, 02:57:56 pm
Did you, or did you not, follow my set of instructions to completely remove your device off of the portal, restore it to factory defaults, add it back to the portal, delete any app permissions previously granted on your Google account, and then restart the Google Voice configuration? If not, you are wasting your time.
Yes, tens of thousands of OBiTALK devices have successfully upgraded and are now working with Google Voice, including the four at my house.
Thanks for responding Steve. I did follow your steps and thank you for writing them out. I'm glad to hear there are functional devices after the upgrade; someone suggested (I thought it was you) I wait awhile because things are in flux, so I thought this was a widespread outage. That's neat that you have four at your house, what the heck do you do with sixteen lines? You must have a big family :)
So one "app" I didn't remove was Google Voice itself, as I figured you'd have mentioned that explicitly. I did do so later after having followed all of the steps, so maybe this is the problem. Unless I hear otherwise I'll repeat your instructions including removing Google Voice and I'll see what happens.
SteveInWA:
Quote from: glenviewjeff on May 09, 2018, 03:11:21 pm
Quote from: SteveInWA on May 09, 2018, 02:57:56 pm
Did you, or did you not, follow my set of instructions to completely remove your device off of the portal, restore it to factory defaults, add it back to the portal, delete any app permissions previously granted on your Google account, and then restart the Google Voice configuration? If not, you are wasting your time.
Yes, tens of thousands of OBiTALK devices have successfully upgraded and are now working with Google Voice, including the four at my house.
Thanks for responding Steve. I did follow your steps and thank you for writing them out. I'm glad to hear there are functional devices after the upgrade; someone suggested (I thought it was you) I wait awhile because things are in flux, so I thought this was a widespread outage. That's neat that you have four at your house, what the heck do you do with sixteen lines? You must have a big family :)
So one "app" I didn't remove was Google Voice itself, as I figured you'd have mentioned that explicitly. I did do so later after having followed all of the steps, so maybe this is the problem. Unless I hear otherwise I'll repeat your instructions including removing Google Voice and I'll see what happens.
Yes, remove Google Voice. If you already followed the rest of my instructions, you don't need to do it again. Just remove the OBiTALK permission from your Google account settings, then delete and re-add the Google Voice SPx on your device.
Ha ha about my devices. Two are OBi IP phones upstairs and downstairs. The other two are ATAs, mainly used for testing purposes, and to use with an analog DECT 6.0 cordless phone system.
glenviewjeff:
Quote from: SteveInWA on May 09, 2018, 03:32:34 pm
Yes, remove Google Voice. If you already followed the rest of my instructions, you don't need to do it again. Just remove the OBiTALK permission from your Google account settings, then delete and re-add the Google Voice SPx on your device.
Ha ha about my devices. Two are OBi IP phones upstairs and downstairs. The other two are ATAs, mainly used for testing purposes, and to use with an analog DECT 6.0 cordless phone system.
OK, so I went through your whole process again because I had no other ideas. I'd already removed the Google Voice app (not ObiTALK, was never there) from my Google account app settings. I'm getting "Registration Not Required" again, and can't make calls. Rebooted Obi per your or someone else's suggestion after getting that message and still getting the same message. Can't make calls.
Thoughts?
glenviewjeff:
Status changed to "Connect Failed: No Response" Oh and I'm using Google Wifi, which doesn't have a sip alg setting, so I assume that can't be the problem.
SteveInWA:
Quote from: glenviewjeff on May 09, 2018, 05:43:54 pm
Quote from: SteveInWA on May 09, 2018, 03:32:34 pm
Yes, remove Google Voice. If you already followed the rest of my instructions, you don't need to do it again. Just remove the OBiTALK permission from your Google account settings, then delete and re-add the Google Voice SPx on your device.
Ha ha about my devices. Two are OBi IP phones upstairs and downstairs. The other two are ATAs, mainly used for testing purposes, and to use with an analog DECT 6.0 cordless phone system.
OK, so I went through your whole process again because I had no other ideas. I'd already removed the Google Voice app (not ObiTALK, was never there) from my Google account app settings. I'm getting "Registration Not Required" again, and can't make calls. Rebooted Obi per your or someone else's suggestion after getting that message and still getting the same message. Can't make calls.
Thoughts?
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