Can't make or receive calls using GVoice since this morning

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drgeoff:
@SailingMagnus
You don't seem to appreciate that "sign up" is not "set up".

SailingMagnus:
Quote from: drgeoff on May 16, 2018, 08:24:45 am

@SailingMagnus
You don't seem to appreciate that "sign up" is not "set up".


Doc!  Your non specific statement intrigues me.  RU saying I need to "sign-up" for new Google Voice Mail accounts vs  set-up my existing accounts to get this to work?   Or are you saying I have to sign-up for a brand new ObiTalk account and add m adapter before I can configure it for GV?    I can do that but that is certainly not what I understood from reading Steve's steps.

Curious in Florida as what you are alluding to...... please enlighten me oh great one!

krowe:
Still looking for help here:


I have followed the instructions multiple time to the letter but still I have problems.


Configuration:
OBi202 with firmware version 3.2.2 (Build: 5859EX)
SP1 = Google Voice #1 status Connected
SP2 = Google Voice #2 status Connected
SP3 = Anveo E911 status Registered
SIP-ALG is OFF on my router
NOTE: My GVoice screen does NOT look like http://www.obitalk.com/forum/index.php?topic=13824.0 for either account. The NEW GVoice screen only shows the cell phones that I have linked to the account while the Legacy GVoice screen shows OBITALK Device and the cell phones that I linked to the account. Yes the check is selected for the OBITALK Device

SP1 is working just fine, no issue with outgoing calls and incoming calls are being forwarded to the OBi202 as expected.

SP2 on the other hand, is not working properly. Outgoing calls are working just fine but the problem is with incoming calls. When someone calls GVoice #2, the calls are NOT forwarded to OBi202, however they are forwarded to my linked cell phone.

However, I can place a call from GVoice #1 to GVoice #2 and the call is correctly forwarded to OBi202.

The problem with SP2 appears to be isolated to any incoming call from outside the GVoice network.

Any help is greatly appreciated

SteveInWA:
Quote from: krowe on May 16, 2018, 10:34:59 am

Still looking for help here:


I have followed the instructions multiple time to the letter but still I have problems.


Configuration:
OBi202 with firmware version 3.2.2 (Build: 5859EX)
SP1 = Google Voice #1 status Connected
SP2 = Google Voice #2 status Connected
SP3 = Anveo E911 status Registered
SIP-ALG is OFF on my router
NOTE: My GVoice screen does NOT look like http://www.obitalk.com/forum/index.php?topic=13824.0 for either account. The NEW GVoice screen only shows the cell phones that I have linked to the account while the Legacy GVoice screen shows OBITALK Device and the cell phones that I linked to the account. Yes the check is selected for the OBITALK Device

SP1 is working just fine, no issue with outgoing calls and incoming calls are being forwarded to the OBi202 as expected.

SP2 on the other hand, is not working properly. Outgoing calls are working just fine but the problem is with incoming calls. When someone calls GVoice #2, the calls are NOT forwarded to OBi202, however they are forwarded to my linked cell phone.

However, I can place a call from GVoice #1 to GVoice #2 and the call is correctly forwarded to OBi202.

The problem with SP2 appears to be isolated to any incoming call from outside the GVoice network.

Any help is greatly appreciated


How do you know for sure, that the calls are not being forwarded to the 202 on SP2?

Call the problematic Google Voice number from some other number, not from a Google Voice number.  Watch the LEDs on the OBi 202.  Does the right-most, "Phone 2" LED blink? 

Look at the call history on the local web server interface for the OBi (via its IP address, assuming you have enabled WAN access).  Does it show a record of the inbound call you just made to SP2?

krowe:
Quote from: SteveInWA on May 16, 2018, 10:48:24 am

Quote from: krowe on May 16, 2018, 10:34:59 am

Still looking for help here:


I have followed the instructions multiple time to the letter but still I have problems.


Configuration:
OBi202 with firmware version 3.2.2 (Build: 5859EX)
SP1 = Google Voice #1 status Connected
SP2 = Google Voice #2 status Connected
SP3 = Anveo E911 status Registered
SIP-ALG is OFF on my router
NOTE: My GVoice screen does NOT look like http://www.obitalk.com/forum/index.php?topic=13824.0 for either account. The NEW GVoice screen only shows the cell phones that I have linked to the account while the Legacy GVoice screen shows OBITALK Device and the cell phones that I linked to the account. Yes the check is selected for the OBITALK Device

SP1 is working just fine, no issue with outgoing calls and incoming calls are being forwarded to the OBi202 as expected.

SP2 on the other hand, is not working properly. Outgoing calls are working just fine but the problem is with incoming calls. When someone calls GVoice #2, the calls are NOT forwarded to OBi202, however they are forwarded to my linked cell phone.

However, I can place a call from GVoice #1 to GVoice #2 and the call is correctly forwarded to OBi202.

The problem with SP2 appears to be isolated to any incoming call from outside the GVoice network.

Any help is greatly appreciated


How do you know for sure, that the calls are not being forwarded to the 202 on SP2?

Call the problematic Google Voice number from some other number, not from a Google Voice number.  Watch the LEDs on the OBi 202.  Does the right-most, "Phone 2" LED blink? 

Look at the call history on the local web server interface for the OBi (via its IP address, assuming you have enabled WAN access).  Does it show a record of the inbound call you just made to SP2?


Phone 2 LED does not blink
Call log does not show a record of the inbound call

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