Can't make or receive calls using GVoice since this morning
RFC3261:
Quote from: toofazt on May 17, 2018, 09:39:42 am
When I try to add my OBi200 to the dashboard again today I get this error from the obitalk website: 404 Not Found
openresty/1.9.7.4
Something is not quite right (or not consistently right (some have reported it works for them)) with the portal at the moment.
See: http://www.obitalk.com/forum/index.php?topic=13941.0
ksbchee:
Followed SeveInWA's steps, fully deleted OBi200, apps in google, verified correct email, no effect.
Still just one ring and the message that ? is not available for this subscriber(1st part is cut off).
If I turn on cell phone that is also linked to same google voice ph#, then obi200 will continue to ring and can be answered.
SteveInWA:
Quote from: ksbchee on May 18, 2018, 12:01:41 pm
Followed SeveInWA's steps, fully deleted OBi200, apps in google, verified correct email, no effect.
Still just one ring and the message that ? is not available for this subscriber(1st part is cut off).
If I turn on cell phone that is also linked to same google voice ph#, then obi200 will continue to ring and can be answered.
This is a non-OBi issue. The key piece of information you provided is the description of the behavior when your cell phone is on or off.
Google Voice, by design, forwards inbound calls to all of your linked phone numbers and OBiTALK devices simultaneously. Whichever one answers first wins the race and gets the call. When your cell phone is turned off, it is immediately answering the call and sending it to the cell phone's own voicemail, thus preventing the OBiTALK device(s) from ringing.
To fix this, you need to program your cell phone carrier number to activate Conditional Call Forwarding. CCF forwards busy or unanswered calls back to your Google Voice voicemail box. Google Voice is smart enough to know that, if the cell phone loops the call back, while other endpoints are ringing, to just let the others ring.
Each mobile carrier has different commands to enable or disable CCF. What carrier are you using?
ksbchee:
"
This is a non-OBi issue. The key piece of information you provided is the description of the behavior when your cell phone is on or off.
Google Voice, by design, forwards inbound calls to all of your linked phone numbers and OBiTALK devices simultaneously. Whichever one answers first wins the race and gets the call. When your cell phone is turned off, it is immediately answering the call and sending it to the cell phone's own voicemail, thus preventing the OBiTALK device(s) from ringing.
To fix this, you need to program your cell phone carrier number to activate Conditional Call Forwarding. CCF forwards busy or unanswered calls back to your Google Voice voicemail box. Google Voice is smart enough to know that, if the cell phone loops the call back, while other endpoints are ringing, to just let the others ring.
Each mobile carrier has different commands to enable or disable CCF. What carrier are you using?"
SteveInWA,
Thanks for the response.
Unchecking GV call forwarding for wife's cell phone Lycamobile via T-mobile allows more than one ring now on the OBi200.
This is a new thing as I've had it configured that way in GV for several years.
Voicemail is already disabled on her phone but must have been affecting GV somehow now.
And sure enough the message I was hearing when her phone is powered off is Lycamobile's saying the "Facility for this subscriber is not available."
Easy fix really just unchecking call forwarding b/c wife's cell phone is off 99.99% of the time anyway.
Thanks,
Gene
SteveInWA:
Quote from: ksbchee on May 18, 2018, 06:53:06 pm
"
This is a non-OBi issue. The key piece of information you provided is the description of the behavior when your cell phone is on or off.
Google Voice, by design, forwards inbound calls to all of your linked phone numbers and OBiTALK devices simultaneously. Whichever one answers first wins the race and gets the call. When your cell phone is turned off, it is immediately answering the call and sending it to the cell phone's own voicemail, thus preventing the OBiTALK device(s) from ringing.
To fix this, you need to program your cell phone carrier number to activate Conditional Call Forwarding. CCF forwards busy or unanswered calls back to your Google Voice voicemail box. Google Voice is smart enough to know that, if the cell phone loops the call back, while other endpoints are ringing, to just let the others ring.
Each mobile carrier has different commands to enable or disable CCF. What carrier are you using?"
SteveInWA,
Thanks for the response.
Unchecking GV call forwarding for wife's cell phone Lycamobile via T-mobile allows more than one ring now on the OBi200.
This is a new thing as I've had it configured that way in GV for several years.
Voicemail is already disabled on her phone but must have been affecting GV somehow now.
And sure enough the message I was hearing when her phone is powered off is Lycamobile's saying the "Facility for this subscriber is not available."
Easy fix really just unchecking call forwarding b/c wife's cell phone is off 99.99% of the time anyway.
Thanks,
Gene
Unfortunately, Lycamobile doesn't support call forwarding, so you can't intelligently manage it when Google Voice forwards calls. It worked in the past because your Lycamobile number wasn't picking up the call before the 25 second mark, when Google Voice gives up ringing and takes the call back to Google Voice VM.
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