Can't make or receive calls using GVoice since this morning
RFC3261:
Quote from: drgeoff on May 21, 2018, 11:40:37 am
I am no Obihai fanboy. I think their PR borders on incompetence
As is (all too) typical of (all too) many engineering companies, they apparently decided to not spend money on marketing and customer support, expecting the "if you build it (a great product), they will come". Which is at least mostly true, in that many real engineers will come and be successful. Those that are looking for a toaster will have a more mixed experience, especially if they are doing anything even slightly different than the well trodden paths.
It will be interesting to see as Polycom completes the actual integration how the marketing and customer support changes. The ATAs are (arguably) the justification of the acquisition (it was a noticeable gap in Polycom's offerings), and how they decide to market, and support, those ATAs moving forward will provide some insight about the goals.
Cal29:
About an hour after I received the support email to hang-on a few more days, I received this email:
"It appears that your router is blocking the OBi connection to the internet.
Please put the OBi (IP or MAC address) in the DMZ setting in your router's
configuration.
For example:
http://screenshots.portforward.com/routers/Linksys/WRT54G/DMZ.htm
You can find out the OBi IP address by dialing ***1
Reboot your router and OBi once you have done the above."
This worked for me. Good luck!
Chicago_Dave:
Quote from: Cal29 on May 22, 2018, 09:04:28 am
About an hour after I received the support email to hang-on a few more days, I received this email:
"It appears that your router is blocking the OBi connection to the internet.
Please put the OBi (IP or MAC address) in the DMZ setting in your router's
configuration.
For example:
http://screenshots.portforward.com/routers/Linksys/WRT54G/DMZ.htm
You can find out the OBi IP address by dialing ***1
Reboot your router and OBi once you have done the above."
This worked for me. Good luck!
I'm debating whether to threathen them like you did because I've put my Obihai200 in the DMZ and it didn't make a difference. :-[
Taoman:
Quote from: Chicago_Dave on May 22, 2018, 04:28:44 pm
I'm debating whether to threathen them like you did because I've put my Obihai200 in the DMZ and it didn't make a difference. :-[
If you're running firmware 3.2.2 (Build: 5859EX) and you still see Google Chat in your GV account it's not going to work regardless of where you place your OBi device.
Have you tried installing Google Voice on a different SP slot (preferably one that's never been used)? If not, I would give that a shot after deleting your current configuration.
It's pointless to try and delete Google Chat manually. Don't do it.
Hangouts has nothing to do with this so you can stop messing with that.
Chicago_Dave:
Quote from: Taoman on May 22, 2018, 04:59:44 pm
Quote from: Chicago_Dave on May 22, 2018, 04:28:44 pm
I'm debating whether to threathen them like you did because I've put my Obihai200 in the DMZ and it didn't make a difference. :-[
If you're running firmware 3.2.2 (Build: 5859EX) and you still see Google Chat in your GV account it's not going to work regardless of where you place your OBi device.
Have you tried installing Google Voice on a different SP slot (preferably one that's never been used)? If not, I would give that a shot after deleting your current configuration.
It's pointless to try and delete Google Chat manually. Don't do it.
Hangouts has nothing to do with this so you can stop messing with that.
I've placed my obi200 back into the DMZ and then tried the SP2 (having never used SP2 for anything else) as you suggested. It still gave me the same "Connect Failed: No Response (server=64.9.241.108; retry in 8s)" message, unfortunately.
I've filed a support ticket with Obihai. Let's see if they can help shed some light.
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