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Author Topic: Can't make or receive calls using GVoice since this morning  (Read 79059 times)
paintedjaguar
Newbie
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Posts: 1


« Reply #180 on: December 08, 2019, 04:21:54 pm »

I have been using an OBi202 with Google Voice through a Netgear C3700-100NAS Modem/Router since Dec2016 and have never had a problem until today (Dec 8, 2019). When I tried to make a call today I got this error message:

"The number you dialed has not received a response from the service provider."

Connecting with the OBi202 device thru browser/IP address showed a good connection with my router, but no response from Google Voice. The LEDs on the OBi indicated power and router connection, but no phone service.

After finding this thread, I followed the reset procedure posted by SteveInWA and successfully restored my phone service. I noted that after the reset, the OBi firmware had been updated from 3.2.2 (Build: 5898EX) to 3.2.2 (Build: 5921EX).

Thanks, SteveInWA.

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SteveInWA
Hero Member & Beta Tester
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Posts: 5898



« Reply #181 on: December 08, 2019, 04:24:13 pm »

Good to hear; thanks for the feedback!
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--Steve

Google Voice Forum Product Expert

https://support.google.com/voice/community
Connie1031
Newbie
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Posts: 1


« Reply #182 on: January 23, 2020, 03:45:38 pm »

I followed your directions explicitly & my phone rings busy. I called several times & it still rings buys.
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SteveInWA
Hero Member & Beta Tester
*****
Posts: 5898



« Reply #183 on: January 23, 2020, 03:52:37 pm »

I followed your directions explicitly & my phone rings busy. I called several times & it still rings buys.

IF you in fact performed all of the steps listed here:  https://www.obitalk.com/forum/index.php?topic=13868.msg89076#msg89076, then unplug the device from power.

Call your Google Voice number from some other, unrelated, non-Google Voice number. What happens, exactly, in detail?
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--Steve

Google Voice Forum Product Expert

https://support.google.com/voice/community
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