Can't call out
meadowlark55:
I use Google voice with my OBi200. I'm getting the following message upon calling out to my second Google voice number.
"The number you called, 123-456-7890, has not received a response from the service provider."
Calls in do not ring, but they do go to voicemail that shows up in my email client.
I reset the OBi200 and the same thing happened afterwards. Internet connection is fine.
The dashboard, as shown below, shows a double entry for the OBi-connected google voice number.
There are no error messages.
SP1 918-354-6987 Connecting to 64.9.243.172
SP2 918-354-6987 Connecting to 64.9.243.172
SP3 Not Configured
SP4 Not Configured
The echo test works.
I went through all the steps offered by the OBiTalk Self-Help Guide, and the next step is to contact support. Is this the right place?
Almost 12 hours later, my phone is working both in and out. The second configuration on my dashboard; the fact that the first configuration remained after reconfiguring the phone was the problem. I trashed them both and started over.
JohnE:
I am having the same issue, intermittently. OBI200, up to date firmware, GV on SP1, ANveo for 911 on SP2.
Sometime it will process an outgoing call, sometimes not - just get " the number ......has not received a response from you service provider" 10 minutes later it works again. Help Obihai - this is a huge problem.
zsak23:
I had this issue yesterday. I cycled the power to the unit and it worked after that. If it fixes itself anyway not sure if this was a solution.
FormerYooper:
I too had this issue yesterday afternoon. Power cycled my OBi200 a couple of times & waited about a half hour. Issue disappeared. All is well now. Me thinks Google is messing with things again.
misterme:
I've been having this issue for several weeks now. Many times I cant call out and I don't get calls in. Same error message "the number you've dialed hasn't received a response from the service provider". Which really makes NO sense at all. I power it off for 30 sec and it works again, for a while. Next day, starts up again, same thing, missing calls and error message calling out. OBI, you need to get involved here!
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