Obi200 Stability?
Time_Lord:
I've had an Obi200 for a while, I set it up about 16 months ago and didn't really using it until about 3 months or so ago. Nice move on my part, let the warranty expire before actually using it, regardless, the unit seems to work exactly as advertised.
The one problem I seem to have noticed is with the unit's stability, the device never seems to be up for more than 2 weeks. I've made no changes to my configuration however the last reboot reason code is a "3" meaning "Reboot after New Profile Invoked".
Software is currently 3.2.2 (Build: 5859EX)
So the question is, does OBitalk randomly refresh the configuration on the unit triggering a reboot or is something else going on?
-TL
SteveInWA:
Your device was automatically upgraded to the new firmware level necessary to support Google Voice. That upgrade required a reboot. This isn't a routine thing; it is a major update to the Google Voice service that necessitates new firmware.
As for "the device never seems to be up for more than 2 weeks", no, that's not normal, but it could be caused by many different things. For example, power sags on your building's 120V wiring, a failing "wall wart" AC/DC adapter (try another one if you have one with the same voltage and plug style), or a problem with your Internet Service Provider.
Time_Lord:
Quote from: SteveInWA on May 15, 2018, 01:54:07 pm
Your device was automatically upgraded to the new firmware level necessary to support Google Voice. That upgrade required a reboot. This isn't a routine thing; it is a major update to the Google Voice service that necessitates new firmware.
Fair enough, I understand why it was done, however the timing was probably not the best as it was restarted in the middle of the afternoon, I think my uptime pointed to a little after 12pm. Granted I don't make or receive too many calls on the device so it is really a non issue for me. Hopefully there is some sort of logic that kicks off a reload when the device is idle.
Quote from: SteveInWA on May 15, 2018, 01:54:07 pm
As for "the device never seems to be up for more than 2 weeks", no, that's not normal, but it could be caused by many different things. For example, power sags on your building's 120V wiring, a failing "wall wart" AC/DC adapter (try another one if you have one with the same voltage and plug style), or a problem with your Internet Service Provider.
I'll have to pay attention to it, it has always been "available" whenever I've either dialed out or received a call (no unaccounted for missed calls). I know power has been stable, I currently use an 802.3af compliant switch and splitter which takes ethernet in and supplies 12volts and ethernet out and my switch has been up for 6 weeks (since last reboot) and prior to that about a year.
Maybe I'm simply seeing something that isn't there, I'll have to keep an eye on it. I am now aware of the restart reason which I wasn't aware of previously so that will shed some light on the maybe non-issue.
-TL
SteveInWA:
Quote from: Time_Lord on May 16, 2018, 12:23:34 pm
I currently use an 802.3af compliant switch and splitter which takes ethernet in and supplies 12volts and ethernet out and my switch has been up for 6 weeks (since last reboot) and prior to that about a year.
I'm not clear on how you are using a POE switch with a OBi 200. The POE standard is 48 volts. Aside from that, whatever you are doing to drop that voltage (if you are!) may be failing. If you can plug in an ordinary power "wall wart" 12VDC power adapter and use that instead, it would be worth it for diagnostic purposes. I had an intermittently failing POE device a couple years ago, and it caused frequent reboots of the OBi until I replaced the POE injector.
Time_Lord:
Quote from: SteveInWA on May 16, 2018, 01:08:55 pm
I'm not clear on how you are using a POE switch with a OBi 200. The POE standard is 48 volts. Aside from that, whatever you are doing to drop that voltage (if you are!) may be failing. If you can plug in an ordinary power "wall wart" 12VDC power adapter and use that instead, it would be worth it for diagnostic purposes.
Trust me on this one, I have an adapter that takes PoE in and splits it to ethernet and power for none PoE devices. Plus if it was a power related issue the reboot code would be 0 (zero).
Just checked the Obi200 a few minutes ago and again the uptime was reset to "0 Days 1:17:18 (3)"
The reset code of 3 says "3: Reboot after New Profile Invoked" I made no changes, certainly not within the last hour and 17 minutes, and the Software version is still 3.2.2 (Build: 5859EX), same as it was when I started the thread.
So my question remains what new profile is obi pushing that requires a restart, and why are they pushing profile changes?
-TL
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