Obi202 Static when switching back back to original caller after call waiting
managerharry:
Having some intermittent issues here. Using Obi202 with Google Voice. Obi is about 3 years old. Has most current firmware installed in ObiTalk portal. Most annoying issue is that sometimes when I'm on a call and have a call waiting if I switch over to the other caller I can talk to them fine but when I switch back to my original caller I get just static and have to hang up. Also, I've been getting occasional dead air calls where the phone rings and I answer but can't hear the caller nor can they hear me.
I'm not apposed to buying a new Obi202 if it would help but I don't want to spend the money only to find out that the problem still occurs with the new device.
Anyone else having similar issues or have any suggested fixes?
Marc:
I experienced the static when switching back to original call after call waiting for the first time yesterday.
I've been using the Obi devices for what seems like more than 10 years now and this is the first time this particular has shown up. I suspect it has something to do with GV switching from XMPP to SIP. Other than rebooting the Obi to see if it fixes it and/or removing the GV SP and adding it back, not sure what else to suggest. Hopefully someone with a lot more knowledge than I will chime in.
I will note that I DO NOT have the same issues on my callcentric and voip.ms SPs.
managerharry:
Interesting. For the first time yesterday I also received static when answering 2 incoming calls, without flashing to a call waiting. I switched to my backup SP2 Phonepower plan and so far *knock on wood* have not had the issue.
Mango:
For anyone still having the problem, check your ATA's Call Status page during a call. Does the codec change to Opus when the symptoms are observed?
managerharry:
I will try and check on that next time it happens. An update -- I tried switching to SP2 which is configured with PhonePower and the issue still happens so it's not Google Voice specific.
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