Obi202 Static when switching back back to original caller after call waiting

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managerharry:
FYI, as I had mentioned earlier I also get this when connected to SP2 on my Obi which is using PhonePower, not GV, so it doesn't seem to be specific to GV.

SteveInWA:
Quote from: managerharry on May 22, 2018, 01:18:51 pm

FYI, as I had mentioned earlier I also get this when connected to SP2 on my Obi which is using PhonePower, not GV, so it doesn't seem to be specific to GV.


Well, that's interesting.  Perhaps there's a firmware bug.  Is your device under warranty or under extended/paid support?  If so, open a ticket with Polycom.

zorlac:
I just had this static answering an incoming call waited a bit & it never went away.
It's the first time that has happened on an incoming call, up until now it has only happened when trying to put someone on hold momentarily.
I flagged it as a poor quality call with legacy GV.
I called him back & no problems.
Not sure if it's a codec problem but the way it sounds (static) that's a plausible theory.

SteveInWA:
Polycom and Google are investigating this issue.

managerharry:
Problem still persists.  It does seem that a quick 10-15 sec switch back from call waiting generally works fine but if I'm on the other line for much more than that I get the dreaded static.

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